-
November 2025 by rickie martin
the only thing that made me mad as hell is when i stop at the bank on telegraph road and the cash station was completely blank and broken
-
July 2025 by Nunya Buisenas
Closed my card because it got compromised and not only did they not automatically send me a new one, (because why would I ever need to use a debit card again?)when I went to ask someone to send me a new card, they canceled my husband's card instead. And still won't send me a new card. Between terrible customer service, low interest rates on saving, and all the fees they charge, they finally gave me the kick I needed to switch to a different bank like I've been meaning to do for years but was just too lazy.
-
January 2025 by Mary Smith
I chose Midwest for a home loan after shopping around for the best rate. Tom Koon made everything so easy. This is the 4th property I've purchased and no other purchase went as smoothly or with less stress. He went the extra mile to make things easy by picking up documents at my office, answering texts after hours, replying to emails immediately, and many other ways. He's extremely knowledgable and honest. I can't imagine what else he could have possibly done to do a better job. Tom is great!
-
March 2024 by Immanuel Thomas
After graduating high school I wanted to start a line of credit and get a credit card. I have been with Midwest BankCentre my whole life. My entire family has used Midwest for decades. I felt like this was a bank I could trust. I met with, Chris Goltermann, and he told me that with Midwest’s credit booster I would see my credit score go up after a month and I’d make a profit after 12 months. Before signing the credit booster, I read the disclosure and realized it looked like I would lose money. I called Chris and he informed me I had misread the form and that I would, in fact, make a profit. I trusted him as I had this bank my whole life. Boy, was that a mistake. Chris guaranteed I’d be able to see my credit score after the first month. I could not. I called back. Again, I was told I did something wrong. This became a charade of him wasting my time and telling me to check with different credit score companies and that it is my fault. He then became very hard to get a hold of and did not call back when he said he would. A few weeks ago he said I be making a small percentage of profit compared to the original number. Turns out he had never done a credit booster before and had no idea what he was talking about. Today, I called Chris Goltermann and he immediately put me on hold without saying anything and put me on the line with Chris Jackson, who then told me I’d be losing money and I wouldn’t see my score go up for 12 months. Mr. Jackson then very reluctantly connected me with his manager Talana Hardin. I explained the situation to Ms. Hardin but instead of helping she stone walled me and told me that I should not have listened to her employee and this is all my fault for not reading the disclosure properly. I am left feeling misguided, mistreated and gaslit. Please do not make the mistake as me and trust this bank with your money. Midwest BankCentre seemingly does not care about their customers, even those with a long standing relationship such as mine.
-
January 2024 by Wayne Ho
My experience with Dio Maranan at Midwest Bankcentre was nothing short of exceptional. Dio stands out as a remarkably proficient and helpful commercial lender. His expertise in guiding us through the complexities of commercial loans was invaluable. He took the time to ensure we thoroughly understood every step of the process, which made a significant difference in our confidence and decision-making. Thanks to Dio’s guidance and expertise, we successfully purchased the property we had been eyeing. Moreover, his advice played a crucial role in our expansion plans. His ability to provide clear, actionable insights made a tangible impact on our business growth. I highly recommend Dio to anyone looking for expert guidance in commercial lending
-
March 2023 by J, Edwards
Excellent staff & service
-
March 2022 by Trevor Kosch
I just switched over to Midwest BankCentre and I am 100% satisfied with my choice to bank with them. The staff is overly friendly and makes you feel comfortable. They are always willing to reach out and help you with whatever you need.
-
March 2022 by Steph van Schalkwyk
Fantastic local bank!MBC cares about smaller business and their clients. Customer service is super fast and very effective.I was superbly guided through two SMB loans recently by my local manager "AZ". Both were passed in record time thanks to her.Hoping to spend many years with MBC.
-
March 2022 by Danielle G
This is an amazing community bank with great service.
-
March 2020 by Lydia Huston
Midwest Bank Centre consistency provides the highest level of care and service that I have ever witnessed. Carlos, Melanie and the staff in Pagedale routinely exceed my expectations with prompt follow-up & professionalism!!!! The Clayton team is always top notch. The after hours call center team members are extremely courteous!! Thanks to each of you!!!
-
March 2019 by Jeffrey Mishkin
A great financial institution and a great place to bank.
-
March 2018 by Madeleine Lane
Best kind help and so welcoming
-
March 2017 by Burt Newman
Recent transactions handled by Matt Mallette were timely completed with the utmost professionalism. These were my first dealings with this bank and I was highly impressed.
