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December 2023 by Gerrod Parks
Extremely unprofessional! No priority to withdrawals of your own money. I am defiantly looking for a different saving plan. Very easy to take your money and HARD to get it back!
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February 2023 by Ken Coleson
Horrible customer service... Don't answer the phone for hours... Can't even sign up because they have my information wrong... Invest elsewhere
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February 2023 by Melissa Stumpf
I have been trying to get ahold of them for a month! At one point I was on hold for two hours and hung up on. Now I have to drive to Clayton which is not close for me and hope that someone is in the office to assist me. Terrible customer service.
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February 2023 by K. Alice Pritchett
I need to get the progress of submitted paperwork (in order to transfer my accounts) to another brokerage firm. THEY DO NOT answer their phones, they put you on hold for a long time. Also, no fax # listed in order to fax their office (in St. Louis). I will be submitting complaint to the BBB of St. Louis.
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February 2023 by GW Mitchell
Terrible customer service. Never answer the phone.
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February 2023 by Stephanie Renz
This office seems to never answer the phone. Refuses to share/use email.
