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May 2021 by G G
Best Customer Service oriented employees in the industry!
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March 2021 by Sierra Crump
Have been doing business with Sterling Bank in Clayton for years and will continue to do so. The employees are all very friendly and helpful. They are quick and efficient with each transaction. I appreciate everything they do for me!
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August 2017 by Gina Elisabeth Breitenfeld
In the past, we have had business and personal accounts at multiple financial institutions. Not one even comes close to providing the professional, yet personal, service that you will find at Sterling Bank. The atmosphere is inviting, the staff greets you by name when you walk in, the attention to detail and responsiveness is unmatched. Not to mention, the management team, (Clayton: Julie Williams and Chesterfield: Andrea Lindsey) have gone above and beyond to make us happy. We highly recommend Sterling Bank!
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September 2015 by NANETTE JOSLYN
I was parking in the public parking lot on the corner of Bemiston and Carondelet to attend my daughter's St. Louis County Leadership Award at the Justice County Building. I was not aware of the parking situation as I had never before driven to this area of Clayton. Not planning on having to use a parking meter, I did not have the 8 quarters to pay for the only parking area. I assumed that a bank would be kind enough to exchange two one dollar bills for eight quarters. Upon entering the bank, I saw no attendant at the counter but what appeared to be three bank employees in the side offices. One such lady approached the counter and when I politely asked to exchange two one dollar bills for 8 quarters for the meters she said, "Unless you are a bank customer, we do not give change. The restaurant Pot Belly Pig will be happy to give you quarters." Really? I walked down to the restaurant and felt that I needed to purchase something in order for a non bank entity to exchange bills for coins as they are not a bank. The frustrated cashier at the restaurant sympathized with my situation and mentioned that many people visiting Clayton have come in to Pot Belly Pig just for change as Sterling Bank continues to deny basic change service to anyone not having an account with them. With many banks to chose from, Sterling Bank certainly will never get any of my business and I doubt they will earn business from the myriad of potential customers you have treated as second class citizens.
