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April 2024 by Dale Oliver
Verry poor coustomer servus did not even try to help me so I went to legacy way better employees and accounts
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October 2023 by skyler spitler
This place is a joke over 30 mins to cash a check
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December 2022 by Off Road Mafia Films
Ellen at equity bank is amazing! Very helpful and super nice!
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September 2022 by Les Bro
I was able to walk in and open an account without issues. Service seems to be good so far.
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July 2022 by Brian Steinhoff
This location sucks. Go to a different location
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March 2022 by two by four
My husband sprained both his ankles and could not walk and the after the teller said she would do it in drive thru then the teller made him come in for a withdraw. This is very messed up they should be better with customer service
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April 2021 by Austin Jones
Made a phone call to the bank and the woman over the phone was very rude and unhelpful. They need to hire staff with a right mind. Definitely will be switching banks!! Would BOT recommend! To ANYONE!
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May 2020 by Kaleb M.
Has equity bank lied to you? Changed terms last minute? Charged you for appraisals and never did a loan? I encourage you to file a complaint with the Kansas banking commission! Also reach out to me with your story so we can join teams to make sure they do not continue these terrible business practices. I have already come a cross several with similar stories as mine. 417-214-8185 For me equity bank changed terms on multiple loans. Added early payoff penalties without my knowledge. Delayed loans on projects that were supposed to be funded in July 2019, finally ordered appraisal in October 2019 ($5500) then told me April 2020 that they were no longer doing the funding. Now I have paid close to $20,000 in costs on a $175k project and will need to pay another bank the same fees to finish the project and get a better rate. 6.125% where other banks are at 4.25%-5%. Plus a $6000 early pay off penalty. They were also supposed to be funding a 60 unit apartment complex and kept delaying the purchase to the point I was going to lose $50k in earnest money, $6,500 in appraisal fees, and much more. Luckily I called a real bank and within 3 days they put the entire loan together and funded it saving me all that money. Keep in mind equity bank lied to me and screwed me around for 4 months on what they did in 3 days. No rate comparison equity was trying to screw us. To add some credibility to my post. I own several strong businesses and a 250 unit rental portfolio. I am not just someone that is begging for a loan. There is much more that we have dealt with which will all come out very soon. But I should also add that equity is in a lawsuit for defrauding investors (google it). I hope this review will save many people that are on the fence of doing business with this financial institution, or if you currently are I recommend making a move right away! Let's force a change!
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April 2020 by Terry Mullen
After 25 years at same place,with Equity from the start in Clinton Missouri had owed as much as 37000 each payment on time played in full several other loans never late payed in full had 811 credit score got divorce had 6000 in savings invested 25000 with bank credit score went to 685 (lost farm) a company miss billed VA for 186 dollars I told the loan officer that was turned down for a 3000 dollar loan moving banks.
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June 2019 by Jessie Gannon
I love my bank! I had charges from out of the US so I told them and got my money back in less than 2 weeks.
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March 2019 by Randy L.
What a refreshing change from bad experiences with another area bank. I've found this bank appreciative of my business, attentive to my needs, and very willing to do what it takes to provide excellent service. I'm very happy to call this my new "Go To" bank.
