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November 2023 by Cristie L.
I lived in Clinton but I sold my house and moved to Windsor. Unfortunately I had to get a different internet so I went to T-mobile. They used a fake address I didn't understand why tell they just slick talked around it. I thought it was the address of their company. However once I got in my new home I found out that I have to set in my car to talk on the phone and my internet keeps buffering or I have to keep reconnecting my tv tablet and other things! So I canceled the service but they made me pay almost a thousand dollars for the phone/ watch that they would not take back then later today after I gave them a bunch of money they are texting me to give me them more money! They screwed me over just to get money for service that they can not provide to me! When I called TMoble I was told that they have to many people in Windsor for the tower that they have and that's why they used a fake address! If you live in Windsor MO or are going to move to Windsor like to work at the base don't go with T mobile!
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September 2023 by richard shirley
T-Mobile hates anybody that wants to have a phone plan with just one person. God forbid you not have a family and friends.
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June 2023 by B C
I went to turn in my home internet and the store refused to take it and then explain to me how I can do it myself. In involved me buying a printer or paying someone to print a label, then driving to a UPS store. I called the Tmobile customer care where they explained that this store is nothing but problems. He called and talked to them and they again refused to take it. He got back with me and I really appreciated his honesty about how much of a pain they are here and how both management and the other workers here often create issues. The sign on their store says they are hiring. I'm not surprised they can't find quality employees with how this store is run lol
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June 2023 by Tracy McNeely
Donna and Trenton were AMAZING! Such sweet people and so helpful. Made the switch from cricket a breeze. Love it. Thank you so much!!
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October 2022 by Mechelle Stuart
Jamie and team offers 1st class service! I highly recommend to go check them out for all your phone and Wi-Fi needs!
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October 2022 by Dan Neal
Donna and Jamie are awesome They took great care of us
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October 2022 by Donna Craig
Greatest custo.wr service I've ever had!!! Donna S !!!
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October 2022 by Kevin K
Donna was the Best, took care us.The best person we’ve dealt with in any cellular store!
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October 2022 by Jeana Legall
Best I've ever had!!!! Donna S is best
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September 2022 by Jeanne Geier
I have just got to say what a joy it is to shop with Braden, who sold us a home internet, and Phillip. It is rare to find such great customer service! They were fast and efficient! Service with a smile! Come in a customer, leave as a friend. Thank you T- Mobile, and the great staff you have working for you! This place offers all things T-Mobile, and is wheel chair accessible as well!
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September 2022 by DJ Johnny Scott
Was amazing service
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September 2022 by Jade Branscombe
Great atmosphere and environment. Absolutely crushing it here!
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September 2022 by Gus Beitz
Taylor was fantastic the reason wevotyour servi e was because of her.Gus Beitz
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September 2022 by merlin22 light
Great place for phone service. But if you're applying the application system is bugged best of luck if you apply just don't get your hopes up.
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August 2022 by Ginger Oliver
I have had tmobile for over a decade. I loved tmobile. Now I get foreigners who I can barely understand. I made a cash payment, which was never applied. Then posted 3 days later, making my payment late. I was sold a phone on promotion $90. Now 2 months later, after calling & calling & being told they are going to fix it. NOW they say I don't qualify so I'm stuck paying $700 for this $90 phone. I would never have bought it if I had known the truth. I feel I have been lied to & taken advantage of. If this is the new tmobile & how they do business, I may need to look somewhere else for service.
