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July 2025 by David Huffman
It's crazy that this store exists. Theres almost no cell phones to see in store. They don't have much inventory at all of phones in stock. The employees don't know what they're talking about. (I have att next up anytime and can trade my phone in via the app/online for FREE besides the sales tax on the new phone, in store they tell me I have to pay $150 to pay off my phone before I can trade it in even though I'm on the next up anytime plan) I just did the deal online and they were in fact wrong like I tried to suggest to them. They also told me I would have to give them my current phone that I'm trading in and I would have no chance to get it back if I didn't like my new phone. Even though 8 months ago I did this same att next up anytime trade in deal and I was allowed to keep my old phone for 30 days in case I didn't like my new phone. Once again I do the deal online and I have 30 days to trade in my old phone. Glad I didn't stick around and do a deal with them in store.
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July 2025 by Brenda Reams
Angie is more than awesome! Helped 100%. Very personal and helpful. Loved working with her!
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July 2025 by Gentry Pemberton
Angie was very sweet and helpful; she resolved a passcode issue that stumped other stores and the ATT helpline. Her competence was MUCH appreciated!
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July 2025 by Thomas Brinker
Ayanna was great! She quickly helped me move into an old phone after losing one in water. I will definitely be back for my new phone once l choose the model. See you soon Ayanna!
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July 2025 by Keisha Keisha
Ayanna helped with resetting my husband's email password, Very polite and made us laugh the whole time
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July 2025 by Ian
Angelica, csr at rangeline location, was extremely polite, very outgoing, and very patient. i'm not an iphone fan and she took the time to explain the necessary info needed to start operating my iphone properly. i would recommend her help to anyone anywhere. she's fantastic!
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July 2025 by Renee Phillips
Hey ... I've had att majority of my life and I walked into the att store at Trimble and had the best experience... Angie's a very helpful and intelligent young lady. She's actually quite the hoot.... Thanks for your time and patience...
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May 2025 by Stacy Mosley
WOW! Jason what a sales person, he really illustrated the value in the two new tylt thermos. I can’t imagine my life without them!
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May 2025 by William
Jason git me transfered to my new phone, no issues! Great exoerience!
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May 2025 by Nicole Haigh
Went into the store to transfer my data to my new phone! Jason was amazing!
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May 2025 by Marjorie Mangels
Went to see Jason about changing my auto pay. Was very quick, efficient, and answered my additional questions. Would highly recommend going to see Jason at this location.
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May 2025 by Greg Prowant
I had a failed sim card in my phone. Employee diagnosed it in two minuites. Great customer support after bad experience at store on Grindstone.
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May 2025 by Nichole Gentzsch
Jason is why I stay with AT&T.
He has helped me with multiple billing issues, phone problems, and even helped my parents transfer to my account seamlessly and stress-free.
My parents go to him as well for his help, advice, and when they have questions.
Jason always goes above and beyond. He is kind, professional, and never makes you feel like a number. He listens, explains everything clearly, and generally wants to help!
If more people were like Jason, Customer Service wouldn’t be a headache. It would be a reason to stay loyal to a company. He is the best!
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May 2025 by Renault
Went in to get help with a phone issue. Jason greeted me right when I walked in the store and got me fixed up real quick! Great service at this location.
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May 2025 by Chris Brown
If you are needing ANYTHING, Ayanna is your girl!! Her custom service is second to none!! She is the only representative I will deal with. AT&T give this girl a raise and don’t lose her!!
