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“I needed help setting up access to some new accounts and Justin and Katlin were both so very patient and helpful. Also everyone at the bank makes us feel appreciated and that is good old customer service which strongly encourages us and others to do business with First Midwest. I look forward to a long and prosperous business relationship with this bank.”
“Blake did an absolutely fantastic job of getting me the information I needed, with the right level of detail. It's a rare trait when someone is able to intuit the method of communication preferred by the customer, so I really appreciated his attention to detail, helpful demeanor, and willingness to go the extra mile to help me meet my timeline.
Cannot stress enough how much better River Region Credit Union is than other similar institutions. Thank you, Blake!”
“opened a business account..wrench and Rev LLC..Brett had all the paperwork in order.. was very professional and easy to deal with. need the process very seamless. even gave me a chocolate chip cookie smile”
“After being taken advantage of by a big well known bank when I was in my early twenties and new to being an adult, I became very weary of banks. For years I only used prepaid debit cards, afraid that I would get taken advantage of again. A few years ago, I finally decided it was time I needed a real bank account. I could not be happier with United Credit Union in Columbia. I have struggled with my credit for years, it's still a work in progress, but the people at United have been super willing to work with me and help get me back on track. It was such a good feeling to go into a bank and tell them I needed a loan and they just gave it to me. Now, a couple years later and my car was totaled a few weeks ago, and I was able to walk in and get a loan for a car, even though my credit still isn't quite where it should be, they still worked with me to find the best deal. They helped me find a car that worked within my budget and even included the sales tax so I could get tags right away. Stacy has always been the best person to help someone out. She is friendly and always willing to go the extra mile for her customers. Because of her, I will continue to enjoy doing business with United Credit Union.”
8:30AM - 5PM
3610 Buttonwood Dr Suite 100, Columbia
Banks
“I've had nothing but positive experiences with the Bank of Missouri. When I found a fraudulent charge on my card, they had the refund issued and a new card ready for me within the day. It's reassuring to know they've got my back!”
“My experience has always been positive at my branch on Brown School Rd. The staff is always very friendly and go above and beyond to provide exceptional service. Thank you for always doing a great job!!”
“LaLanda was very attentive. Everyone else was away. When I walk in she greeted me, inquired what services I needed ...seeing no one else was available she addressed my needs and the next two people that entered bank 1 getting paperwork for wire transfer and the other requesting notary service for an absentee ballot. In the absence of other staff, she ensured that the customer service was provided to those entering the bank. That also included the brink personnel working on the ATM machine. It appears she performed these services near or after her tour of duty .I presume since she was packing up shortly after serving us. Thank you LaLanda”
“I chose UMB based on a several years old Consumer Reports rating of banks with best customer satisfaction. In my interactions with my local UMB branch in Columbia, MO, I can easily see why UMB earned such a high rating. Everyone there is exceptionally good at what they do and seem to enjoy doing it!”
“I have read the reviews and understand the customer frustrations. That being said, if you are in need of a loan, please reach out to Travis at the Buttonwood location. He was professional, kind, gave honest feedback and is a straight shooter. He followed up with me after hours on the day I applied just to let me know he received my information and would call me the following morning which he did. I too am a straight shooter and the few reviews I have written are one to two starts so it's important to give positive feedback when it is well deserved. Thank you Travis, I will definitely refer your branch to anyone I know who is thinking of getting a loan.”
8:30AM - 5PM
111 E Broadway, Columbia
Banks
“I was a first time customer of Missouri Credit Union when I applied for my auto loan. Josie K, one of their loan officers, made the entire process straightforward and stress-free. She was professional, responsive, and genuinely cared about my needs. I felt well-informed every step of the way, and I highly recommend their services to anyone looking for a financial institution that puts customers first. I am now a lifetime customer!”
9AM - 5PM
3310 Bluff Creek Dr Suite 101, Columbia
Banks
“I’m a new member. I’ve worked for a credit union for years, so I understand the process. However, Heather P. was amazing and went way above and beyond what was required of her. She is the epitome of what customer service is all about and this is the EXACT reason I came back to the credit union instead of the bank. I chose a (hopefully) temporarily higher rate for an auto refi and chose to close at this credit union, because of Heather. I want someone who is on my side and not worried about a quick buck. You have a true asset in this employee, don’t lose her. She has now gained a new member and will have referrals because of it. Thank you Heather and to the loan person who helped make this happen!”
8AM - 5:30PM
310 E Walnut St, Columbia
Banks
“We recently went in to refinance our auto loan. Marcus Jones and his team was able to go above and beyond to not only help us with that, but to get us going toward consolidating some high interest debt. We are now saving thousands over the next few years.
My husband and I have a new sense of hope for financial freedom, and our future. I only wish we would have talked to them sooner.
If you have any money related questions or concerns- please reach out. They will make sure you are taken care of.”
9AM - 5:30PM
2711 W Broadway, Columbia
Banks
“I go to this Bank quite a bit and the whole staff that I've dealt with all remember my name it may be because of my big mouth or the dogs I'm not sure but they're all very nice people Thomas and there's a woman up there I really like a lot I can't think of her name but she's awesome too. ????”
9AM - 5:30PM
203 E Walnut St, Columbia
Banks
“I just wanna say this bank has top-notch customer service. I had a teller name Chase help me super quick and super friendly. I explain to him how I had a bad experience at Missouri Credit Union, He took the time to listen and help. I’m definitely coming back.”
9AM - 5PM
901 E Broadway, Columbia
Banks
“Very nice people who try to get to know you and greet you by name when you arrive very courteous and knowledgeable with all your banking needs, I have been a customer for 15 years or more and I haven't had any issues with them actually they contact me when anything looks suspicious immediately, I believe that they are a wonderful banking institution and they deserve more credit for what they do.”
“Caleb is outstanding! He is knowledgeable, professional, kind, and vivacious. Caleb spent a lot of time with us thoroughly explaining our options and answered every question we had. This vibrant young man made me feel welcome and very positive about banking with Commerce. Thank you Caleb!”
9AM - 5PM
720 E Broadway, Columbia
Banks
“CO laid out the pricess up front and kept us informed with updates throughout the process. He was proactive when timing the rate lock which ended up being the best timing!”
9AM - 5PM
801 E Broadway, Columbia
Banks
“I have done some business and personal items with this branch. They have a can-do attitude and are very flexible with regards to what we are asking for. Their app works well and I am gladly leaving one of the big national banks to do my banking here.”
9AM - 5PM
2114 Paris Rd, Columbia
Banks
“Very confident, and courteous customer service. Very welcoming, and comfortable place. Always great experiences, at regions bank. Awesome bank!! I will say. You will not leave dissatisfied. Thanks to you all.”
9AM - 5:30PM
205 S Keene St, Columbia
Banks
“My mom banks here. The tellers know her and are friendly. Used to be Boone County National Bank years ago before was changed to Central Bank. My mom & dad always banked here.”
“I've been with Commerce Bank for many many years. I've always been treated very well, and when I have a question there is someone that can answer it. All of the customer representatives have been very polite and helpful, if I needed anything and they can not help me, they have a number I can call to get in touch with the right person to help me.”
“I needed to change banks because the one I’ve been with for 20 years was bought out by a larger bank, located in 8 states and just had the worst customer service I’ve ever experienced. This bank welcomed me and proceeded to ask me what they could do to help me further my business. They also gave me contact names if I had questions or if I detected there was something wrong with my accounts. They are smaller, local and personal. Thumbs up”
9AM - 5PM
8 N 5th St, Columbia
Banks
“Thank you to everyone at The Callaway Bank Chapel Hill location! They have taken care of my business and all personal needs from accounts, car loan, commercial loan and everything in between! Amazing customer service. They care about their customers and it shows!”
“I go to Regions because it's one of the few banks in town where the people are friendly, professional, and good to work with.
Any problems I've had have not been because of my branch, but organizational decisions and policies that weren't 100% worked out before implementation. But the people at the Green Meadows branch in Columbia, MO are wonderful to work with so I pay a little more for services because I like working with them.”
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“My brother and I both opened new accounts thanks to sirena Melendez. She was very personable, helpful, knowledgeable, and friendly. I am very satisfied with my new banking experience. 5 stars!”