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November 2023 by Cheri Gibson
They simply are the best. Eugene is so knowledgeable, personable, and efficient. I can continue to rely on Da-Com year after year after year after year.
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August 2023 by Linda Allcorn
Eugene Twenter delivered, set up, and trained our staff on a new Kyocera 5054ci in a timely and professional manner today. In the past, we have been extremely pleased with the maintenance team's prompt response (the few times we have needed assistance).
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April 2023 by Rhoni Hatton
The sales team (Scott McVay & Erin) was friendly, helpful and did a fabulous job on the order of our new Lanier IM C2500 printer/copier/fax/scanner! The turnaround time was pretty quick (about 3 weeks) from order to install & the installation (Eugene) was very quick and he had us up and running with literally NO issues. Our unit is quiet & can handle 11x17s! Absolutely very happy with our new unit. Also, the maintenance fee is cheaper, I love the scan to pc & it's super easy to use! I have recommended DaCom to others and will continue to do so as well as this unit!
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April 2023 by Donnie Bonuchi
Dalton was extremely knowledgeable and friendly to work with. I appreciated his efficiency in gathering information regarding the best option for our needs.
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April 2023 by Mark Fuhrman
Dalton believes in his product and the service Da-Com provides. He has been a delight to work with—a straight-shooter; kind; honest; helpful; and, “real.” We look forward to our association with Dalton and the service he and Da-Com will provide.
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April 2023 by Clint Heussner
Very honest an open
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April 2023 by Isis Reed
Dalton Wright 10/10!
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April 2023 by Meg Bonuchi
Dalton has been very responsive to the needs (and wants) that we have for our printing. I appreciate that he is quick to answer our calls.
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March 2023 by Traci Harlan
Very helpful and professional throughout the process; very knowledgeable in the products they are selling. Kept in communication from the first meeting through the delivery and set up.
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March 2023 by Katie Davis
Dalton and Scott were great to work with! I look forward to a long business relationship with Da-Com!
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June 2018 by Liz (CFLG)
Shawn is our service guy and he is the best! I called at 4 pm with a problem and he called us almost immediately to see what was wrong and came out the same day.
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January 2018 by Legal Secretary
Shawn is our service guy and he is the best! I called at 4 pm with a problem and he called us almost immediately to see what was wrong and came out the same day.
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March 2015 by Marc LaFerriere
If a DaCom rep comes to your business, push them out of your door. I signed up with DaCom in 2009 on a 5 year contract. After struggling for 2 years with a slow, inefficient copier, printer, scanner, and fax I was told I could upgrade to a "faster" machine. This faster machine printed a whole 25 pages per minute. What they didn't tell me was that they were extending my contract 3 more years. I didn't read what I signed, my fault. I then decided to purchase a server from them and the installation was totally botched. Nothing worked right. A second installer came down from St Louis to fix the problems and did nothing to stop the problems. After spending over $1000 to hire my own tech, the problems were finally fixed. I patiently waited for the contract to end late 2014. When I called to cancel I was told I could not until 2017 unless I wanted to purchase their machine for $5400. The local company I was getting bids from to replace DaCom would sell me a 55 copy per minute machine as well as a second machine for the front desk for $5000. DaCom wanted $5400 for one outdated and slow machine! After speaking with 2 different "customer service" reps with DaCom, I was told that the only thing they would do is bring over a machine some other customer did not want anymore that would print 35 pages per minute. Wow! I have left 5 unanswered messages for the local sales rep, Mark, and he has not bothered to pick up the phone once to call me back since our original conversation about these issues. Now I am forced to stay with this company for 2 more years before I can get machines in that will handle the business growth we have had, sign another contract, or pay a ridiculous amount of money for this piece of junk we have in our office now! No care or understanding was given to the loss of money to fix the server problems much less the loss of production of my staff working with this botched server until I paid a second time to make it right. Take my advise, work locally and stay away from DaCom!!! They definitely only have their own interests in mind.
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March 2015 by Marc L.
If a DaCom rep comes to your business, push them out of your door. I signed up with DaCom in 2009 on a 5 year contract. After struggling for 2 years with a slow, inefficient copier, printer, scanner, and fax I was told I could upgrade to a "faster" machine. This faster machine printed a whole 25 pages per minute. What they didn't tell me was that they were extending my contract 3 more years. I didn't read what I signed, my fault. I then decided to purchase a server from them and the installation was totally botched. Nothing worked right. A second installer came down from St Louis to fix the problems and did nothing to stop the problems. After spending over $1000 to hire my own tech, the problems were finally fixed. I patiently waited for the contract to end late 2014. When I called to cancel I was told I could not until 2017 unless I wanted to purchase their machine for $5400. The local company I was getting bids from to replace DaCom would sell me a 55 copy per minute machine as well as a second machine for the front desk for $5000. DaCom wanted $5400 for one outdated and slow machine! After speaking with 2 different "customer service" reps with DaCom, I was told that the only thing they would do is bring over a machine some other customer did not want anymore that would print 35 pages per minute. Wow! I have left 5 unanswered messages for the local sales rep, Mark, and he has not bothered to pick up the phone once to call me back since our original conversation about these issues. Now I am forced to stay with this company for 2 more years before I can get machines in that will handle the business growth we have had, sign another contract, or pay a ridiculous amount of money for this piece of junk we have in our office now! No care or understanding was given to the loss of money to fix the server problems much less the loss of production of my staff working with this botched server until I paid a second time to make it right. Take my advise, work locally and stay away from DaCom!!! They definitely only have their own interests in mind.
