Dillard's Inc., one of the nation's largest fashion retailers, offers a broad selection of clothing, dresses, shoes, handbags, accessories, cosmetics, lingerie, and home goods at their Columbia Mall location in Columbia, Missouri. Customers praise the store's friendly and helpful staff, who go above and beyond to assist shoppers, whether it's finding the perfect makeup match or providing personalized service for custom suit fittings. While some customers have encountered issues with returns, the overall shopping experience at Dillard's is described as positive, with knowledgeable and attentive associates, such as Adisa in the handbag department and Emily in the Clinique area, providing excellent customer service. Shoppers can find a variety of national and exclusive brand products, including UGG, Brahmin, Polo Ralph Lauren, Michael Kors, and Eileen Fisher, making Dillard's a go-to destination for fashion and beauty needs.
I came here for a bra fitting and had the best experience with Stacey. She is such a girl’s girl and very professional. I found exactly what I was looking for and more with her help despite my size not being very common. Coming here completely exceeded my expectations! I would highly recommend!
July 2026
Jon was such a tremendous help for us when we were at Dillard’s yesterday. He is an exceptional person who listens to what you want and provides the best service you can imagine. I would go back to Dillard’s and be a regular shopper because of Jon. I was so amazed at how excellent he was. Thank you, Jon!!
June 2026
The lighting of the women department is a disaster, feeling so outdated.
