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March 2024 by danny carroll
Great service. Worked with our schedule and place of tow destination perfectly. Tow truck driver was friendly, knowledgeable and professional. Patrick the manager was extremely helpful in arranging and offering services that we will definitely use and recommend for the future of our fleet. Economy Towing has been around for a long time but under new management, they seem eager to grow and expand. I am happy to endorse their company.
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March 2024 by Ronald Eversley
They towed my car YESTERDAY and want $560 TODAY to get it out of impound. This is greed at its worst. Imagine my frustration.....oh and they want $200 to allow me to come gather my belongings and the title..... I guess I'll ask Mt doctor to call my meds in for a new script and not pay my rent to pay these leeches. I do not recommend using them for anything.
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March 2024 by Nelvin Greco
Chris, saved my friend and his CTS today and he was amazing and made the situation better by jus being a good person. Couldn't recommend them enough very nice people and quality service.
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December 2023 by OFF THA TOP ENT 85 LEMON THA BEAT THEIF KING
They are very rude indeed especially the lady that answered the phone Dec 18 th 2023 . At 5 :15Today ... She didn't know we were calling from a law firm .. We also recorded the conversation.....It's sad the way they treat people .. Btw I was the person listening in on the conversation...
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December 2023 by Stephanie Williams
Robert came to tow my car, but ended being able to jump it for me. He was super friendly & more importantly helpful!! He really Captain Saved A Hoed me lol. A real peach. I even called him back later for advice. 10 out of 10 recommend.
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September 2023 by Charles Foster
I was charged 370 dollars and they only had my truck for one day.
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September 2023 by Sharla Lawhorn-Edwards
The Female attendant was unprofessional and dismissive of her customers. I found the interaction tiring and unpleasant. MVA are traumatic and this is totally unacceptable.
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August 2023 by Christopher Herrington
Looks like your reviews could use a boost, since a few of your low ones aren't even through any fault of you or your employees.Even so, I had a great experience. Driver Chris responded quickly to the call placed by my insurance company's dispatch. He came straight from another call in Auxvasse and towed my car to a service center a block away from my hotel instead of the destination I chose, because mine was farther, and then dropped me off at my hotel. I got here about 5 minutes ago.Thoughtful, prompt, pleasant, and courteous. Not much else you can ask for.
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August 2023 by Velma Harvey
I hadn't planned on using Economy originally, but the company I usually call, their phone number wasn't working-but that worked out for me! Chris was able to jump my car for me AND he followed me to Auto Zone just incase my battery gave out again. I didn't even ask he just offered. He was so nice and made sure I didn't have any questions. I will definitely recommend and will use them again.Service: Battery service
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June 2023 by Benjamin Lowrey
Quick and painless! Nice folks and even with a trainee they had my car dropped off and unhooked in a matter of minutes.
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April 2023 by Erin Squires
They helped me tonight when I got my car stuck. They were fast to arrive. I did not catch the man's name that helped me but he was super nice and careful with the car. He also did not charge me an arm and a leg. The lady at dispatch was super sweet as well. Will use them again over any other tow service if I am ever in need again! Highly recommend! Thank you so much for helping me and turning what was an incredibly challenging day into a much better night! ❤️ So very appreciated!
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February 2023 by Jennifer Johnson
Everyone was friendly and communicated well with what was going on and when to expect service. They were very accommodating and friendly!
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January 2023 by Mike Scott
They helped out one of my drivers in Columbia dropping off a vehicle. Thank you for the towing courtesy. If you ever need any help in our area. Affordable Towing has your back. Thanks again Mike.Service: Car lockouts
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January 2023 by Haily Korn
We had the best experience this evening. Kevin (maybe Keith) went above and beyond the call of duty. I have used economy a few times and have always received good service but today was above the call of duty thank you so much.Service: Battery
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January 2023 by Tiana Bradford
Never use this company they are thieves!!!! As soon as you enter the establishment they have signs on the wall that say they aren’t responsible for anything stolen or missing from you vehicle while in their care! I had over $500 worth of things stolen out of my car. On top of that my car was also damaged from the thief trying to enter my trunk, I called the next day and the lady that answered was very rude and nonchalant. She insisted no employee would do that and there was nothing she could do about my car being burglarized.