Express Factory Outlet offers a great selection of clothing in a clean store. Employees are excellent and positive, with staff members noted for being great, understanding, and proactive. They listen to the customer, explain deals, and are not overly pushy about accounts or credit cards. Helpful tricks for finding the correct pant size are shared. The store also honors sale prices if signs are still displayed, ensuring customers leave happy. Some feedback notes that certain pants can feel too rough or cling to the calves, with a preference expressed for jeans that offer the comfort of yoga pants. Returns are accommodated, as one customer returned items the next day due to the feel.
Alyssa is an excellent, positive, employee. She listens to the customer, was very understanding of our indecisiveness while proactively looking out in our best interest with upcoming sales and discount offers. Model employee for this role
October 2022
Make sure you check out the clearance section great selection
August 2022
Great selection of clothing and clean store. Employees explained deals and weren't overly pushy about signing up about an account or credit card.
