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November 2023 by travas belknap
Brought my 08 trail blazer for a front end alignment the tech tightens my lower control arms with a 3/8 socket wrench (suppose to be 160 foot pounds ) then tell me it is my fault the front lower control arms came loose on the hiway after 40 miles because all the front end parts are new recorded the work will be posting on YouTube along with the how tight they actually are using a torque wrench hadmy 8 year old daughter in the truck scarry as hell don't go there if you value your life
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October 2023 by Rene Meneses
Received great service, from out of town, called passing through. Quick an friendly
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September 2023 by Wayne Bell
What a great place to get a good deal on tires! Fast, friendly service and honest up front prices keeps me coming back!
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July 2023 by Rob T
I called a week ago to get some used tires. They told me they were in stock but the soonest I could get them put on was Monday. Come in Monday first thing and they’ve already booked the day. Come back Tuesday 8am, same thing. He tells me to come back Wednesday. Come back Wednesday and same thing. Then he offers to sell me the tires and I can take them to another shop. I agreed and he went to check for the tires. I started calling around and the other tire shops were saying they wouldn’t install used tires that were brought in like that. He comes back only to tell me that he doesn’t even have the tires but he can sell me new ones. This place was too much of a headache for me. Glad some of y’all get great service from this place, just wasn’t my experience.
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July 2023 by Ronald Woods
I asked for some used tires They said they had two of then.they wanted 60 apiece which is out Rageous For used tires When I was able to go, buy 2 brand new ones for the same price. I would never recommend going to get any tires from that place
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April 2023 by Bobby
I went to get an alignment and was told they couldn't do it since I needed ball joint however when asked they would not do work if I brought my own parts they then refused and told me I couldn't have cat back in till I paid them 50$ for telling me what my car needed. Very rude and un Professional!!
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April 2023 by MichaelAnthony Servey
Needed to replace a flat stat. No issues, took how long they said it'd take. Recommended.
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April 2023 by Dileepa Ekanayaka
"Fast lane" is absolutely fast. Very good service ..thanks "Fast lane crew".
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March 2023 by Norma Mercado- Walls
Had to get a couple of used tires, and the owners were extremely kind and helpful. Will continue to be a repeat customer.
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March 2023 by Dianne Kolb
They are awesome, friendly and were able to get tire size we needed when no one could!!!
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March 2023 by Chedly Ben-Ayed
Very friendly staff, very helpful and would recommend to many people that want to get their moneys worth.
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March 2023 by Jenny Nichols
Poor customer serviceBreak parts on car and won't honor to fixTires are junkChick that answers the phone is rude and you can barely understand what she is sayingSold me the wrong set, then expected me to pay more for the set I actually needed.
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February 2023 by Greg F.
We were customers of Schilby's, at the same location, for many years. The current owners, however, seem to be young, rude, and inconsiderate--and one of them lied about the circumstances under which they put a tire on our car that went flat within 24 hours. We came in needing a tire replaced, on a Friday. We asked them to look at all the tires and call us before actually replacing the defective one (which turned out to have dry rot). They claim to have called four times and then received verbal approval to put on the only used tire they had of the type needed. In fact, they had already gone ahead and put on the (unwarranteed) used tire by the time we spoke to them again later that day. The next day, Saturday, we discovered the tire had already gone flat. This was Saturday after business hours. We called them on Monday, and they said that they couldn't judge whether the tire itself was defective or something like the valve stem without looking at it. We were unable to replace it with the spare and get back to them until over a week later. (In addition to other delays, I had to get help, because I could not loosen the machine-tightened bolts to put on the spare myself.) When we went back to them, they just pointed to their policy about used tires not being under warranty and acted as though we were being rude to expect them to take responsibility for their work and what they sold us. WORST OF ALL, THE YOUNG MAN LIED ABOUT HAVING HAD VERBAL APPROVAL BEFORE PUTTING ON THE UNWARRANTEED USED TIRE. We're taking our business elsewhere from now on. I suggest others do the same.
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October 2022 by scott byars
Would have put five stars but felt I was charged to much with having my tire changed but over all there a fair business would use them again
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September 2022 by Brandon Wright
Omg!!! Love this place… don’t let the look turn you away…I bought 4 new tires at Firestone had to take it back 3 times to 2 different store in 2 different states and so I decided to stop in fast lane and they fixed the tire balancing perfect and did a alignment and it drives straight as a arrow…. Thanks to these guys here my car is back riding smooth and straight… never again will I use Firestone… and as you can see in the photo this is firestones definition of balance and found out firestone did counterweights which I found out your not supposed to do…I’ll drive the 3.5 hrs down here from iowa before I’ll go back to Firestone… oh and did I mention this place has used tires as well in case your in a pinch.. great service, knowledgeable staff… thanks guys….
