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April 2024 by NaSheena Hooker
I’m giving this store a 2 bc they shipped my shoes to the right store but they erased the order out of their system and the other store can’t even find my order number to give me my shoes I paid for on 3/21/2024…. They were for today and here I am STILL waiting to get my shoes and apparently no one here is responding to the store on blue parkway in Kansas City so I can get my shoes!!! My order number is 155710340800 they are the Heirloom AJ1 mid so can anyone higher than both stores reach out to me!!! I even tried to just purchase them in a 5 and get my money back but no one is corroborating with me from neither store!!!
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March 2024 by BRANDON BOWENS
Great service and friendly staff
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January 2024 by Courtney Shaul
I love hibbett sports, MO has this store in tip top shape, his staff is friendly and it's always a good vibe when your in this store!!
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January 2024 by Vicki Smith
Had no issues. When u earn rewards why do u give only a month to redeem? Used to get emails as what u had earned and much longer time to redeem. That is not fair to the customer. I had to ask to find this out.
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October 2023 by Andy Schulze
Absolutely horrible! Purchased a pair of New Balance 990’s in store (Columbia MO). The shoes were a birthday gift for my girlfriend. The size I purchased was incorrect. Returned shoes to the Columbia MO mall location and the sales associate stumbled around for at least an hour trying to figure out how to process a return and get me the correct size. He located the correct size at the Hibbets location in Rogers AR. He asked me for my address at least 3 times and still got it WRONG. We have still not received the shoes or a credit and it has been over a month with countless phone calls made to both stores and customer service. I had always been a huge Hibbets supporter until now. Absolutely inexcusable customer service! Zero stars if that was an option!
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October 2023 by Erica Grgurich
Immediately when I walked in, they asked if I need any help or assistance. I said no thank you, just looking and they left me to my shopping. After finding a shoe I liked, the lady helped me get the right size, and assisted to any of my needs. Happy to have shopped with you guys! Thank you!
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September 2023 by Queen z
My shopping experience at Hibbetts is always great. On Sunday Gabe helped me and he did an amazing job and there was another tall black gentleman that helped me didn’t get his name but they all were great.
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September 2023 by Brady
Really nice local place. Always has the coolest clothing and shoes.
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August 2023 by Constanthino Mayele
Staffs were very friendly and helpful, made my shopping experience easier.
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May 2023 by Patricia Orr
Was double charged after using klarma
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May 2023 by Brittney Whitley
Awesome experience!
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December 2022 by Seth Stidham
This store back doors pairs and Store Manager said if we got a problem to call corporate.
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March 2022 by Gary Rice
Horrible service. Kids just want to socialize and hang. In the store for an hour trying on the sample shoes because we could try on anything else. Not one employee came to see if we needed anything. Had to get them from behind the counter. Three employees, one customer and they couldn’t even see if we needed anything.
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January 2022 by Taylor Bosworth
Has pretty slim pickings. Really good for the "designer" looking shoes, but did not have a lot options for actual sports shoes.
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July 2021 by Hairy Style
Been in there 3 times. Nobody seems to care & when I've asked for a shoe, they don't have it. Pretty bad service for a store that is usually empty...
