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April 2024 by Alyx Renner
i like the british guy who works here
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March 2024 by Ally Pemberton
the staff are great and always friendly and happy to help. sadly, this particular store never has anything I want & doesn't carry my size so I only have online orders sent there for pick up. be nice if there was more goth clothing and less stuff catered to teens & tweens.
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February 2024 by Amber Redmon
Staff was friendly. Will definitely be going back.
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June 2023 by Olivia Stuart
It’s 11:05am and not open and girl went in and left and didn’t say anything as we were standing there waiting to go in - very rude!!
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January 2023 by Andrew Syfert
Very cramped and often busy hard to move around without feeling like you're in someone's space
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October 2021 by MSLOU
Just love the t-shirt band print
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August 2021 by Allison Pawlish
Emails never notified me of delivered package. Went into the store to find it had been there a few days, not good communication on packages sent to the store... but the staff was friendly so no complaints there.
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April 2021 by Lisa Waller
I Loved the store!! The staff was great. We received $15.00 to use on line or in Store. But the website won't let me open it to look for what I want to use it on. We live too far away to get there to use it.
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April 2021 by Black Reign
I didn’t care for the way I was treated by the cashier. It’s because of me spending my money that you have a job so I expect you to say thank you
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March 2021 by Doc
Very disappointed with the customer service. I asked 1 question, and they were done with me. I started asking another question and they ignored me, and the were less then 2 feet from me when I was still talking to them. I guess customers are only allowed 1 question during this pandemic. I guess they don't like customers. I won't be back until this situation changes or I go to another location that welcomes their customers.
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February 2021 by Christopher
Columbia MO has to have the smallest location on earth & with Rona raging, about 1/2 of an adult can go in at a time. For a college town, young Town, this location lacks, compared to others...Its about 1/2 the size of a normal mall store.
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January 2021 by Amy Rothwell
Amazing experience on what is surely one of their busiest days of the year! My daughter received an egift card but the site was having difficulties and we were unable to use it online. I had her check ahead of time if what she wanted was available for in store pickup, and most of it was so we went and got in line to get in. Every member of the staff was so helpful, from answering questions to getting us in a fitting room to looking for something in the back. They did a really great job of helping everyone not only find what they needed, but I really appreciated them reminding people about keeping masked, when there were customers not doing the best job observing protocols. One of the workers approached her in a really friendly but firm way about following ordinances, and it's honestly the best I saw that done of any of the stores in the mall. It made me feel a lot better about perusing in there, which is why we ended up getting more than we expected. I had misunderstood that one of the specials online would also be available in store, and while that was not the case, the staff was really great about explaining that, and helping me download the app to check items my daughter was interested in that would qualify still. Even though our experience was quick, we never felt rushed, I thought they did a great job all around making us feel taken care of when otherwise I would have felt really overwhelmed. We have not been going out, we have not been shopping in person as a general rule, and the website was continually frustrating to use, but this team really stepped up and impressed us. We will be back. Often.
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January 2021 by Skinny Ziggy
More modern adult stuff
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November 2020 by J Kirby
I would give less if I could definitely need some work on the way the employees talk to customers I will never go back to that one again.
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October 2020 by Sammie Crocker
Always so rude when I go I there. No greeting and being snubbed for a question or to get by.
