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November 2023 by Jeanette Reed-Owens (Nette)
Lots to choose from with friendly employees
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July 2023 by Gayle
I was looking for patriotic material and it was on sale!
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March 2023 by Charlie R.
My husband was at Joanne's Fabrics yesterday. He was leaving about the time the rain started really coming down. He tried to go back inside and, this is bad, they wouldn't let him back in! There was also another lady there with him and they wouldn't let her in our of the rain either!They have a vestibule there, so it really makes no sense why they were being so rude. How inconsiderate! It could have even been dangerous to leave people out in a strong storm and refusing to let them in where it's safe
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March 2023 by Priscilla Rig
Didn't have what I wanted but the staff was very helpful and friendly to
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March 2023 by Hayley Gordon
Love this Joann's. They have a really good yarn selection.
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February 2023 by Robert Stinnett
Good store and found what I needed, but dear God hire some more people! Waited forever to checkout because the two workers were just overloaded.
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February 2023 by Shamon Williams
Lots of options and great customer service! Purchased a sewing machine that I still need to open!
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January 2023 by Sharon Brock
Clean store, decent sales. Staff are friendly and helpful. Just not enough of them. Only one register open which is why they didn't get five stars.
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January 2023 by Julienne Asbille
this location is great. it's very well taken care of and stocked and staff is very friendly and helpful
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December 2022 by Sharon Pauley
Well I am very disappointed in JOANN's. My daughter ordered something ceramic online. It came without packaging around it and everything was broke. But she had to go to the store on Grindstone to take it back. No money back even tho she had receipt. She had to take store card. It cannot be used on line. She did shop around and found nothing she wanted in the store. So she decided to give me the card as I like to sew, etc. She had to call to a customer service number to be told how much credit she was given. I tried to go shopping there but the card would not run. Told to call customer service who assured me that the card was fine and how much credit was on it. Shopped and after multiple times of the card not working. I was given a 888 number to call. Told me that card is fine. StoreManager said to come back next day as system might need to update. Went back as they suspended my transaction from day before. Card still doesn't work. Store Manager rudely told me that she couldn't do anything about it. Gave me a different number to call. It is a call center in India and they say card is fine but I have to deal with store on this. Called my daughter and she told me that she got the same run around.Wow, what a wonderful way to make money off of people. By the way, the amount is over $200. Take peoples' money and then never give it back. Sounds like a great class action suit to me. Wonder how many other people they have scammed this way.
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November 2022 by Terry Booker
Great experience, needed fabric for Halloween project!
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November 2022 by Christian Young
My go-to for fabric and other sewing supplies. The staff has always been helpful and chill when I come in, and my store pickup orders have always been accurate.
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November 2022 by Melanie Muich
JOANN’s requires you to give them your phone number otherwise you will not be allowed to make a return even if you have your receipt.
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November 2022 by Savvy crafter
Good stuff, but having to pay for their plastic cheap bags is not good.
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November 2022 by Robert Fritz
A very nice employee helped me find just what I needed
