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February 2024 by Jose L “chito” Diaz
Good ?
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February 2024 by liberty Rhino
Paint department couldn’t be bothered today. Not sure what happened to friendly service, but I know it isn’t there. Sorry you had to work on Saturday.
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February 2024 by larry shepard
I won't go back ordered a dishwasher picked one out the department manager elli couldn't even place the order had to call someone else. Finally got it .waited for someone to call for install no call went back to lowes who now says they can't get the dishwasher. Cancled the order and went elsewhere.
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January 2024 by Tom Huhmann
They had the oddball air filter I had needed And they're very helpful to get it down from the upper shelves
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January 2024 by shirley Goodman
Good help
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January 2024 by Colton Messex
Honestly if service is gonna be this bad at columbia mo location it should just be shut down anytime I ever come here I should never have to wait over 30mins for someone that was paged to help in tools this will be the 4th time this has happened I had to leave the store without what I needed because an employee never showed up
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January 2024 by Susannah Ferguson
Ordered an oven from the Columbia Lowe's. Paid for delivery and haul away service. When the oven was delivered a piece was broken on the back. Delivery people said it wasn't important but they would file a report and Lowe's would be in touch with a discount or replacement part. Lowe's never got back to us. When we went to the Columbia store on 12/27/23 to inquire they said the delivery people lied to us, they never file reports and they wouldn't offer any solutions. They did not take responsibility for the delivery people lying or breaking the part. We should at least get our delivery fee refunded for this terrible service. Shocked that the local Lowe's appliance employee did not care, just said the delivery people lied to us. Won't be purchasing any more appliances from Lowe's.
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January 2024 by Brenda Oser
Great place! Really came a long ng way in the past year
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January 2024 by Carla Addiah
Love this place! We are remodeling our home.So here at Lowe’s we get everything we need. They are we quick at the customer service desk. Which is always good. ? I just love the smell when I walk in?? Great place ?
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January 2024 by Greg German
Brought a Bosch dishwasher and had it installed. Great ?
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December 2023 by raed saeed
It’s ok ?
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December 2023 by Kirk Redelfs
Installed a fridge but didn't hook up water line. Having trouble getting them on the phone to follow up
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December 2023 by Bailey Tuttle
I would leave zero stars if I could. We went to the Columbia store to buy flooring, pushed the button for assistance and waited at least 30 minutes as they paged overhead “customer assistance needed in the flooring department” nobody showed up after 30+ minutes so we left. We already had the flooring picked out so we decided to go home and order online. We received tracking information which did not work. I called customer service and they said they couldn’t get the tracking number to work and couldn’t get ahold of the outsourced shipping company and asked I call back the next day. Finally after calling customer service them 3 times and not taking no for an answer they were able to get me tracking which turned out to be inaccurate because one Friday when it was raining and I was at work my floor showed up. No call or anything. I had no plans of ever ordering/delivering from Lowe’s again until we went to the Columbia location and found doors we liked. They had all but one door and offered to ship us the door we needed. I was hesitant but the girl assured us that lowes would deliver it themselves so we agreed. I paid for the door that day and still don’t have the door., they have rescheduled my delivery 4 times because they still didn’t have the door (they finally went to the neighboring lowes and got it) my door was supposed to be delivered today between 1-4. Received a phone call at 9pm that they are going to reschedule. I told them forget about delivering I will pickup myself tomorrow. I WOULD NOT ORDER ANYTHING FROM LOWES UNLESS YOU WANT IT MONTHS LATER. CUSTOMER SERVICE IS HORRIBLE. I will be going to menard’s.
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December 2023 by Naomi Strahl
Love the decor
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December 2023 by Lisa Stuenkel
Super clean store. Has all you could want and friendly service when you can find someone
