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January 2024 by Ellen Green
Awesome. They even put batteries in and installed my wipers
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January 2024 by Rj Thompson
They would not change a battery for a veteran and they knew he was a veteran. I changed the battery for him. Needless to say I will not be purchasing anything from that place.........
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January 2024 by Istu Lopez
Had what I needed always friendly and helpful
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December 2023 by Sue M.
Our family has bought several cars from the Joe Machens lots. We have encountered a couple of negative purchases in the past but nothing like this last time. We unfortunately will not return. This was a long drwn out issue over about 3 months. Basically the car my sister drove 1.5 hours for could not be financed they decided to show her a different vehicle without telling her beforehand. So she agreed to the vehicle however it wouldn't stay running. They spent weeks trying to get it to run. They decided she needed to trade it back in for something else, giving her 11,000 less for the car. Then the lot in jeff city wouldn't respond or nissan didn't contact them about yhe other vehicle of interest. We were told they would make the numbers works but instead her payment was raised by another $100 for a vehicle that was a couple years newer but absolutely no extra options as the car she had. Be careful we found they put that 2020 explorer back on the lot to sell to someone else.
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November 2023 by Bliss Jacobs
The person that was pretending to be the manager at this establishment definitely was out of line. We tried to order a part and was verbally harassed! Then he hung up on me as well. The customer service was definitely not up to par. This manager should be removed of his responsibility because he is just damaging the brand.
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November 2023 by Mary Calvin
O'Riley's auto parts store has been a reliable go-to for my automotive needs. They offer a wide range of products and their staff is always knowledgeable and helpful. Whether it's replacement parts or accessories, I can count on O'Riley's to have what I need. Great store for car enthusiasts!
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November 2023 by Harry Outcalt
Always great even when they are busy , very customer oriented been a customer since 1977 pretty much says it all . And yes including the old location
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August 2023 by Mike & Donna Musgrove
I had to stop in for a new battery at O’Reillys on the Business Loop in Columbia today. Larry was very helpful and had a great attitude. Installed my battery very quickly, and made me feel like an appreciated customer. Thank you Larry for doing a great job!
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August 2023 by Jerry Green
Can't rate it because the electric went out do to storm and they locked up.
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July 2023 by Savannah Province
We ordered the part we needed from here when we swung into another O'Reilly and they didn't have it. This O'Reilly helped us in minutes.
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July 2023 by vikki heard
After going to auto zone and 5 employees just walked around me..I left when across the street to O'Reilly's to get my part was helped as soon as I enter the door out m 10 mins. I stood auto zone for 10 min as no helped me and I was only 1 n store.womt go back there ever.O Reilly's rocks in customer service.thamk u.
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June 2023 by Will Oestreich
Huge store. Must be their warehouse. Great customer service and no wait when I was there.
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May 2023 by Michael Sutherland
Assistance from Ginny when I had just had a heart attack...great service and very helpful.
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May 2023 by Karen Bryson
Worley store is very helpful and knowledgeable. Don't waste your time on business loop location
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April 2023 by Shamande Smith
If you're patient in the world away you get a chance to deal with very knowledgeable staff that can save you money and parts . This particular establishment has met all the the mark of great service.
