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December 2023 by Angela P.
Had a Plaza Tire Service credit card balance of $1,400Consequently my bill came to $1,398 for tires that were supposed to be on sale buy 3 get one free! Customer doesn't shop for the tires, THEY do!!Beware!
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November 2023 by William Wright
Thankful for their time! They had a busy day but I was able to drop off my car in the morning and pick it up at the end of the day! Very good customer service!
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November 2023 by Kevin Lanning
Walked in this morning to get a quote on new tires. The young man took my information and then stated he could get me this afternoon at 1:30 PM if I so chose. I arrived a few minutes before, was checked in, and only waited about an hour - as promised - and then back out the door. Great service! Great price! All involved, including the tech, were amazing! Thank you.
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November 2023 by Greg Trachsel
Plaza stood behind the new rotors they put on my daughters car that wore incorrectly and replaced at no charge and stayed until after closing time to make sure I got my car back. Chris and especially Technician Eric helped educate me on extending their life and other maintenance items to help me get the most out of this older car and keep it safe for my daughter. Appreciate them very much and will do business with them as much as possible.
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November 2023 by Terry Palmer
First time having work done at plaza tire. Set up appointment a week ago, to get new tires, oil change and rear differential service. When I got there they didn't have the right tires that Iwanted so had to get different ones. I had an 11 am appointment, and when I showed up there at 4:30 because I knew they were closing. He said they didn't get the deferential service done.I'm disappointed with your service. Haven't decided if I will return there for service again.The manager called me the following Monday and apologized about not getting the rear differential service done. He made it right. I will definitely start using them from now on.
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November 2023 by Catherine Stochmal
Shouting out tomanager Chris and company. Outstanding in understanding and staying calm when this Ole lady had deer in head light look and almost tantrum for the work I had caused to be done. You all deserve the geriatric understanding award for 2023! Work was done efficiently and gave me my wheels on the road again. You all are my go to besties! Keep up the great customer service and kindness!
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November 2023 by LifeOf Mikayla
Came to get a second opinion on some repairs that were needed. I felt extremely reassured and welcomed by the staff as well as informed on what was going on with my vehicle. My intuition allowed me to feel confident that I was told the truth which is why I continue to trust them for my repairs. Thanks <3
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October 2023 by Dave Bennett
Went in for flat repair, ended up with 4 new tires and an alignment. Sharon and Chris did an excellent job evaluating the status of my car and made the correct recommendation to replace all of the tires. I highly recommend Plaza Tire on Smiley Lane. Very courteous, professional and knowledgeable staff.
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September 2023 by Reginald Harper
Chis and his crew was professional they worked hard to get my daughters car back on the road. I knew exactly what was going on with it at all times and what it would cost and what time frame I would be looking at to have the car back. I’ve always had great experiences with the crew on Smiley lane I would definitely recommend their Buisness.Harper
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September 2023 by Vicki England
This place is amazing. Had to have tires replaced on the only vehicle I have on a Saturday morning. Corey made sure it was done so I wouldn't be without my car and could make it to work on Monday morning. Great bunch. Would highly recommend.
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August 2023 by John Harker
This is a good shop. They have helped me in the past with patching holes in my tires that allowed them to last for another entire season. I had a negative experience with them recently which I have left unedited below. However, they have since made it right. I was overcharged for a battery replacement and when I went to another shop, they told me correctly that my alternator was actually the problem and fixed it. Plaza Tire has since made it right by calling me and refunding my money since it didn't actually fix the problem. I really value their integrity and desire to make things right. I will be returning for tires in the future.THIS IS THE ORIGINAL REVIEW, IT NO LONGER REFLECTS MY OPINION OF PLAZA TIREThey're okay for tires, but avoid them for literally anything else. I have had good service in the past with tires, but I went there last weekend when my car wouldn't start. They assured me it was the battery, put in a new one and sent me on my way. I am now sitting on the side of the road two days later with the same type of breakdown. They charged me $500 for not actually fixing my issue.
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August 2023 by Lisa Britt
Was very pleased with the fact that they ordered tires and got them there the next morning as the vehicle needed them on for a trip the following day. Will continue going back to them.The only negative is that even when prompted to please be extra careful, they overinflated the tires beyond recommendations for the vehicle clearly printed inside the drivers doorframe. Overinflated and not even uniformly so on all tires. It has happened before so we know to double check and air down as appropriate for the manufacturer recommendations, but it is a bit frustrating nonetheless.
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July 2023 by Craig Schuetz
In the past couple of years, the service has been awful. They used incorrect tools on locking lugnuts, destroying them completely on a previous car. Today, I dropped my car off for an appointment to change oil and rotate tires. They waited until almost closing to tell me they didn't have my filter and had to have one delivered. When I asked if my tire rotation was done, they didn't have it on the work order and I had told them twice what I needed done. Then they made excuses about the lugnuts and potential damage if they proceeded, so I told them to forget it because of the last car I had. I'm done, never going here again after using this place for 10+ years.
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July 2023 by MsNgwilson
Good service. I got my tires from them so i always go there for oil changes and tire rotation. Usually pretty quick. I haven't had any problems with them. One of their workers informed me of a common problem with my car and what i could do about it.
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July 2023 by Candy Lindsey
They got me in early next day after identifying a needed tire repair. They had some no shows so was able to get in and out within 45 minutes. Service advisors were both most helpful and courteous during the process identifying all my choices.
