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November 2023 by Emma Huntington
This place is great. Everyone was so kind and helpful. I had a nail in my tire and was turned away from three other places because they didn’t have time to look at it (understandable). However, these guys were able to look at it and patch it up in about 45 minutes. Awesome service!
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November 2023 by Carrie Dawn
Thoroughly impressed by the service I received here! Had a tire that needed repaired, not only were they very kind and welcoming! But they had me in and out with a job well done in very little time! Thanks to all the staff here! I will definitely be returning!
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November 2023 by Jamie Vollmer
I was in Columbia for business and about to get on the highway to head home to St Louis when I learned my tire had a nail in it. This shop was great about getting me in right away. They also had it fixed within an hour and their team was really nice to work with. I would highly recommend them.
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November 2023 by doug1262
Using the word “delighted” to describe tires seems odd, but I couldn’t be happier. I couldn’t believe how much smoother and quiet my truck is on the highway now. Plus I thought the price on the tires was very fair. A good purchase!
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November 2023 by Philip Harrison
Went in for a very slowly leaking tire. Plaza said leak was from a bad valve stem, which they said they replaced. Told me that I needed all new tires because of dry rot. Three days later tire went flat (much more quickly than before). Took it to another garage; they said valve was bad and replaced it. It had not been replaced by Plaza, they said. They also said there was no evidence of dry rot on any of the tires (one is just a year old). Will never go to Plaza again.
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October 2023 by Shawn Cunningham
Always friendly, and always informative. I take my vehicles to plaza because they understand what customer service is. The service center at the dealership acts like my wife or I are putting them out when we take our vehicle there. The plaza team, whether it’s downtown or grindstone are competent as well. I trust that when they do a job, it’ll be done timely and correctly. Thank you!
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October 2023 by Jillian Kimbrell
Even though they were getting swamped and understaffed, Zach (spelling may be wrong - sorry man) and his team maintained amazing customer service throughout the entire process! The problems with my vehicle were explained in an easy to understand way and I didn’t feel like I was being taken advantage of in any way. I will definitely continue to return to this location just because of the friendly environment! Thank you!
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October 2023 by Brett Koonce
Ran over a dead deer on 63. A few miles later the tire pressure light came on and I knew I was in for a rough night. Got the tire off (thanks to a good samaritan) and brought it in to this location the next day. They worked me into their busy schedule, fixed my leak and got me back on the road. Great service, thanks again!
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October 2023 by Bonita Baer
The guys at the desk were friendly and helpful. There was a bit of a wait but they were very apologetic. I felt like the amount of work that was done on my car was very appropriate, nothing more, nothing less. I will be returning to them.
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August 2023 by Daniel “Mac” McNear
Great service, got a call saying I could come in a day before my scheduled appointment. They got the vehicle in right away. Kept me informed on everything that was happening. Very happy with the service
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August 2023 by Jeff Edwards
I have used Plaza Tire for years, but I can honestly say that after witnessing Michael treat customers the way he did I will NEVER use the downtown location again! If he is your best customer service representative, then you should think about getting someone else. I actually felt sorry for the college age young lady that didn't know the information (phone number) under the account. Even my sixteen year old picked up on his attitude.I wish that I could give zero stars because Michael doesn't deserve one!
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August 2023 by Drue Watson
I can't think of a word grandiose enough to fully encapsulate how well taken care of I felt by the Manager, Michael, so I will have to make one up: "Scrumtrelessant". If you take your vehicle anywhere else you're crazy! ;-)
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August 2023 by Dirk Spears
Quick & close service. Moving and got a puncture in RR tire. They were able to fix it quick the same day. Thank you!!
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August 2023 by Valerie Wedel
Plaza Tire Service always takes care of my tires quickly, just as they did today. Due to my service plan, today's repair was free!
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July 2023 by Emily V
I really appreciated how easy it was to get my flat tire fixed. I brought it in the same day and it was quickly patched. Staff were very friendly and courteous. I would highly recommend.
