Sally Beauty is a popular destination for hair care and beauty needs, offering exceptional customer service and expertise. According to reviews, the staff at this store are incredibly knowledgeable, helpful, and go above and beyond to assist customers. One customer had a disastrous bleach job but was able to achieve a beautiful platinum look with the help of the skilled staff. They also provided excellent aftercare advice, leaving the customer's hair feeling soft and silky. Another reviewer praised the morning staff, describing them as easy to get along with and very pleasant. The worker they encountered was well-versed in a wide range of products, from eyelashes to hair dye, which helped the customer feel less overwhelmed and frazzled. Customers consistently express gratitude for the staff's unwavering support and guidance. One individual mentioned that the employees could never be paid enough for their invaluable assistance, as they saved the customer's hair from potential damage and provided sound advice. The reviews also highlight the staff's kindness and empathy. A customer who was feeling insecure about a recent haircut was met with a lovely, half-black and half-green haired employee who went above and beyond to make them feel more confident. Another customer, who was in the midst of a personal crisis, was comforted by a worker named Alexis, who provided tissues, reassurance, and even addressed the customer's specific situation, making them feel cared for and understood. Overall, Sally Beauty is a trusted destination for hair and beauty needs, with a staff that consistently delivers exceptional customer service and support.
Absolutely amazing experience! These girls were wonderful at their job. I came in with a really botched bleach job, orange and yellow spots everywhere in my hair, these girls helped me get to a beautiful platinum! They recommended the best aftercare as well, my hair feels like silk!
November 2023
I feel like the people who work here could neverrr be paid enough for how helpful they really are. When they helped me out yesterday they saved my hair from a lot of possible damage, and their advice was really sound and helpful.
May 2022
Always helpful staff and always have what I need. Love the cleansing alcohol for cleansing just about everything.
