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October 2023 by Julia Myers
Called and was put on hold for over 32 minutes before speaking to anyone. I had to call for a stock check because medication is not able to be ordered at the store level anymore. Pharmacist was nice and not rushed when I spoke with him.
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October 2023 by joseph marshall
This pharmacy is completely understaffed. The line is 10 deep for perceptions at all times. Only two overworked staff behind the counter.
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September 2023 by Donna Puga
The customer service is very poor and the wait time is very poor
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June 2023 by Jim Pioch
CVS within grocery store. Has a big selection of OTC medications.
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March 2023 by J.T. Barnett
Not open during normal business hours. Poorly staffed (only one person for the entire day) CVS cannot manage automatic mailing of my scripts
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September 2022 by DAL
The newer staff are rude and act like you're irritating them! I always drop off my prescription days in advance. Yet, when I called they hadn't even started it and than tried to tell me it would take 3 hrs before it's ready.I've been going to the Schnucks location for years and it only takes 25 min to fill my prescription.I definitely wish CVS didn't take over. Upgrade your staff to more professional polite people!
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September 2022 by Mick Brewer
I’ve heard terrible things about the staff at this location for some time. I’ve also experienced this firsthand almost every time I’ve visited. Today was my final straw, though, and tomorrow I, like many folks I know have done, will be moving my pharmacy business to another location. At this point I’m almost convinced that part of staff training (regardless of position) requires lessons on how to offer absolutely terribly customer service by being rude, dismissive, and equipped with the specific talent of making your customers feel like they’re nothing more than a hindrance to your day.
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July 2022 by Brandi Higgins
A pharmacy that doesn't sell covid tests... not too helpful.
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June 2022 by Tiffany Brookshire
I enjoy getting my one monthly prescription at CVS at this location. I got my COVID vaccines here as well and the pharmacist was lovely. I like all of the staff I’ve interacted with. They’re friendly and professional. Unfortunately this year I’ve experienced a new medical crisis that requires quite a few opioid prescriptions due to the pain I’ve been in since March 2022. Sometimes pharmacies and pharmacists can be a little judgmental when filling narcotic prescriptions, especially for younger people, but I’ve never experienced any of this at this CVS location. Each time the pharmacist and technicians are kind and helpful when I go to pick up my medicine and never make me feel bad.
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April 2022 by Dee
The newer staff are rude and act like you're irritating them! I always drop off my prescription days in advance. Yet, when I called they hadn't even started it and than tried to tell me it would take 3 hrs before it's ready.I've been going to the Schnucks location for years and it only takes 25 min to fill my prescription.I definitely wish CVS didn't take over. Upgrade your staff to more professional polite people!
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December 2021 by Olivia Jones
They were amazing!! I had to transfer a prescription from Georgia on Christmas Eve. The staff was very friendly helpful and quick
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November 2021 by Vladimir Chernov
Give em a break. They don't just pour pills into a bottle. If you gave them the wrong insurance information, you've changed insurance, you were out of refills and your doctor is draaggiing his feet or THEY meaning the DR. Office. May be short staffed and take 4 days after 6 faces and 3 phone calls; on your behalf mind you ; and people still complaining. They are also learning a new system since the pharmacy was just bought out by CVS. No I don't work there. I am however a customer service person. You don't do it for the pay. You want to help. So, be nice. Be patient. Be appreciated. Thank you.
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October 2021 by Colleen Garrett
Staff was helpful in having my prescriptions transferred from out of state.
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June 2021 by Chrissy G
Staff were very kind, professional and attentive. Thanks so much for being friendly and awesome!
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March 2021 by Tim Jones
Fast, friendly and efficicient. It's also easy to access in the store.