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March 2024 by Charles Crowley
Had a reacoring problem with cell phone Jacob fixed problem he was.very good to work with good employee
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October 2023 by Bunrong Rey
I think it was the manager. I spoke to representative online and they told me that I can go to a local store that can resolve my issues because they couldn't do it online because they required in person authentication. When I was there they pretty much told me the deal that I got online or by phone was not possible. And pretty much told me that I couldn't get the deal because it wasn't a real deal. Well it turns out. I got the deal. I just didn't want to wait a month for the phone. But I was able to do it at a different location. This location is a scam. If the manager wants Proof. Just reply here and I will gladly drive over to show. Damn idiot
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August 2023 by Mark Alvarez
Bought a screen protector with new phone, it did not allow the finger print scanner to work, they would not give my money back.
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July 2023 by John
Great group of people there. Worked with Ahmed and Abby and things couldn't have been easier or quicker. Been with T-mobile for 12+ years and always been good to me
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July 2023 by Justin Dearman
Employees didn’t wanna help to get new phone, absolute laziness. Wouldn’t recommend anyone going here
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April 2023 by Ryan Antal
I had a phone number inadvertently canceled on me. However, I was able to talk with Isaac Duncan. He was very knowledgeable and understanding of my situation. Isaac did his due diligence to correct everything on the account. The whole process was very effective and I was treated with a great deal of respect. Highly recommend this location.
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March 2023 by Cameron Greene
Switched providers to T-Mobile online, package came with all new shiny phones and modem BUT zero instructions on how to port (transfer) my numbers from the old company to my new phones.Texted with Customer Care, called customer care and after no one helped me I walked up to this store. Everything in hand, minus the modem it was good to go out of the box.Got to the store, met with a rep and explained what was going on.Needless to say, the rep at the store was great. It was quick and I was on my way back home.Visit THIS store if you have, want or have questions about T-Mobile! Friendly, funny and very knowledgeable staff that is for sure.
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March 2023 by ava tucker
I broke my phone and needed an insurance replacement, it was a complicated process (due to the insurance, not the T-mobile team) but Ahmed and the other employees were super helpful with all of the issues along the way. My new phone is on the way now, and they will get me set-up when it arrives! Couldn't recommend this location more.
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February 2023 by Kaytland M
The manager went above and beyond to get me the phone I wanted THAT DAY after the delivery was messed up. Everybody that worked there was nice and polite.
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December 2022 by Monica Kellner
What an absolutely great team! They are AMAZING @ helping you get what you want and even better! Make sure your 100% satisfied to the extent that they can help. Above and beyond help with great attitudes! Jacob & Ahmed ??
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December 2022 by Jennifer Steere
Ahmed was excellent to work with. He helped me right away with my issue and went above and beyond to make sure I was happy. I highly recommend this store!
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December 2022 by LaNisha Bosby
I appreciate receiving assistance on the best decision that’s works for my personal phone and work phone. Thank you, Marques for being so helpful in the process and educating me on my options.
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November 2022 by Carleen Mayberry
This store has excellent customer service. I recently visit and Marques Denson helped me out tremendously. He was very polite and professional. He helped me look for what I need and gave me exceptional service.
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November 2022 by Faith Webb
I am impressed with the service provided by this location! Ahmed and his team always go above and beyond everytime I go there! 10/10 recommend this location
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September 2022 by Julie Bass
Adora was absolutely wonderful and easy to work with. Very great communication skills and customer service!! We’ve been to visit twice over the last week and the second time requested her assistance because she is so wonderful!
