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February 2024 by Blake
Would not let me return a chair after a week even though it was defective. Very overpriced and unacceptable
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December 2023 by Candy Lindsey
Manager Kris was extremely helpful with an Amazon return. A big smile on his face the entire time!
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October 2023 by Randy Lahey
They typically have good sales, and the employees at this location are friendly and helpful.
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May 2023 by Terrell Bail Bonds
Needed paperwork put in to a spiral binder. They always say they prefer the documents to be pdfs, so I brought them in on a jump drive. The guy in the print shop there just started printing. He didn't discuss my needs, what options would give me what I desire for my presentation. So I spent about $30 for copies that I could have done from home, instead of what I want. I will never return to that store.
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May 2023 by Terrell Electric
Needed paperwork put in to a spiral binder. They always say they prefer the documents to be pdfs, so I brought them in on a jump drive. The guy in the print shop there just started printing. He didn't discuss my needs, what options would give me what I desire for my presentation. So I spent about $30 for copies that I could have done from home, instead of what I want. I will never return to that store.
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December 2022 by JBAR Productions
Always fun to go into such a large big Box store to only have 2 employees Manning the whole facility. Yeah and then when you ask a manager where a product is he just tells you an isle number and walks away. I never thought anybody could be worse than Best Buy, staples your front line troops have taught me otherwise
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October 2022 by Dr. Brown
Waiting in line was first yet nice employee took care of other customers. Nice. Never coming back.. nicer
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August 2022 by Melissa Silvey
I've gotten many print jobs done here and they are always quick, effective, and do a great job! I appreciate that if something doesn't look right they contact me instead of just printing it.
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April 2022 by Miranda Emmerich
Friendly environment, great staff, good prices. General manager helped me get exactly what I needed and informed me of the other great Staples perks I was missing out on as a small business owner! Excellent customer service.
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January 2022 by Sage Buchanan
This store seems to only stock things that people no longer need or use. Everytime I go here looking for something such as large graph paper, printer ink that I call ahead to make sure they have only to find out when I show up that the person on the phone was mistaken, day planners and personal calendars (I'm assuming some people prefer the antiquated method to having the interactive calendar on their phone).... I seriously seem to find more useful office supplies at Walmart or Sam's.The death of retail isn't just because of the fact that you can order online and have it delivered, it's also because the employees just don't seem to care about the customer experience anymore. Customer Service has not just declined, it has retreated. It's not just here that it's horrific, but today while walking around looking for certain items and topping next to several associates on the floor I waited patiently for them to ask if I could be helped while they were playing on their phones. Instead they acted like they never saw me even though I was within the 6 foot bubble of them in their line of sight and made several attempts to get their attention through motion as well as audibly saying "excuse me". I finally walked to the front of the store to stand in line at the cashier to ask for assistance instead of the associates on the floor.
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November 2021 by Pull Up -N- Style
If I could give them zero stars I would. My fiancé and I paid over $1,000 dollars for 2nd Day Air through their UPS station. We were there well before 4pm and Beth, assured us that our packages would arrive to the destination in exactly two days. Instead, our packages arrived three days after the expected delivery date. I called the company and spoke with Noah. He was very snotty, rude, and didn’t seem to too much care about our situation. He even told us that he would give us the money back for the days they didn’t meet. My fiancé went to get the money back only to be told that they could not and would not reimburse us for the money that we were scammed out of. I even contacted corporate and they’re not willing to reimburse use for the extra days it took for them to deliver our packages. We paid for a service that we did not receive and on top of that, my pedicure machine was damaged. No one is willing to resolve this matter in the way that it should be resolved. After reaching out to the corporate office several different times, Belinda had the audacity to tell me that we did not pay for two day air, so she was only will to give us a $200 gift card. When we were actually overcharged $800. People, do not deliver your packages through this company. They made a mistake on their end and would rather take my money than to do the right thing by taking accountability and giving us the money back that we overpaid. I will never shop with Staples again.
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November 2021 by Charlotte Boes
I went and got my veterans poem inlarge and they did do it , and I only ask for 40 not happy and it didn’t come out right very very unhappy ? I want all my money back
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October 2021 by Jb Netherland
I drove an hour and a half to get one print. A 36”x24” simple print only to have the guy working there to tell me they didn’t have time. I’ve had prints in this size printed all over the country. It takes literally 10 mins. The guy’s I don’t care attitude pretty much summed up the whole vibe of the store. Won’t be back
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August 2021 by Spencer Brock
Great prices and great staff for the most part. Gavin was a blessing to me, assisted me with the online ordering kiosk and offered prompt solutions when the item I wanted wasn't in stock. Will definitely be returning here.
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May 2021 by Doc
I was in this store tonight around 7:30. I saw one person in the copy centre being helped by the associate. The associate behind the cash register was too busy texting to notice that I was 2 maybe 3' away from her and did not offer any customer service so I made a statement. And still didn't get any service from her. This store does not have any help or good customer service if this is how your company is gonna be run. I will be shopping at Office Depot. They at least know how to do customer service. So get your act together and fix the service or close your store.
