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“I’ve used this Dobbs location multiple times and always received exceptional service. The Service Manager, Dustin, gets 5 stars as well. He communicated quickly and walked me through the repairs my vehicle needed.”
“I had two vehicles serviced yesterday. They were diligent, expeditious, honest, and fair priced! Exactly what you want in an auto repair shop. They earned my loyalty on day one!”
“Road trip from Minnesota to southern Missouri. Had a problem with the AC and called from the road. AJ was able to get us in and solve the issue within an hour. We were back on the road with barely a delay. Great service. Great explanation of what was happening and how he repaired things. Very reasonably priced. We would recommend AJ to anyone needing AC work!”
“UPDATE 10/30/2024: Went to get my son's car serviced. Again everyone was very cool, polite and informative. The technician Christopher did a great job and kept the car clean. Eric, up front along with his manager, was great as usual and even went the extra mile to help a non-English speaking fellow get his truck serviced and paid for with the finance company they work with. He spent at least 40 mins with this guy and not once did Eric show frustration. He showed professionalism beyond belief. Plaza Tire on Grindstone will be our families go to spot for these great reasons.
The folks at Plaza Tire Service were awesome, the lobby was clean, the prices were very reasonable, and the work was completed quicker than promised. Definitely going back!”
“Excellent service the whole way through. Dropped my car off in the morning for a MO state vehicle inspection. Really old car so knew there was a lot to be done.
The service agent called me up and went through everything that was wrong with it, and then went over only the parts that were needed to pass. The ones I turned down they went over the time I have left on them, a rough estimate of price if I wanted to come back in the future.
In short, they could have easily uphold me on stuff that didnt actually need to be done right then.
But they didn't, they were very honest and I would use them again in a heartbeat.”
“I’m a repeat customer. Came once before for a set of tires & then again to replace a fog light. This shop is so kind & reasonable. They found me an excellent deal on a tire set that didn’t break the bank & they replaced my fog light literally within 20 minutes of me dropping it off. I recommend them to anyone looking for good & fair service.”
“Pomp’s tire in Columbia Missouri is hands down THE BEST! We picked up a nail driving this morning and stopped by Pomp’s with my newborn and 4 year old! They had us back on the road in no time and had the best hospitality! The attendant was super helpful keeping our daughter occupied! He helped her turn the tv to cartoons and got her snacks out of the vending machine! Thank you for taking care of us!”
“I recently had a flat tire on I-70 around Booneville. The flat tire happened at 1:00pm. I called the shop and asked if they could install 4 new tires. They had the tires in stock, and said to come on in. They fit me in quickly and got me back on the road in no time! Very efficient service! Great price!”
“Huge selection of parts. I am amazed. Went here for part for my friend's Civic, they had the exact part I needed. They were extremely nice and went out of the way to get the part for us. Price was extremely reasonable, actually a really good deal. I highly recommend this salvage yard, go here first when looking for parts! And I will return for future car parts and projects.”
“I needed to get a safety inspection done immediately so that I could register my car. All the shops that I called were iffy on if they’d be able to get me in same day, until I called Midwest Autoworx. They said they could have me done by lunch. So I went and dropped my car off then Ubered home.
A few hours later, I got the call from Autoworx that I didn’t even need the safety inspection because of the mileage and year of my car. So, I wasted over 3 hours for nothing (my fault not Autoworx), and they saved me some money by not just doing the inspection and charging me anyway. So, I really appreciate the honest and efficient service from Midwest Autoworx. They were top notch on a very hectic day of running back and forth to get my car registered.”
“We have been taking our vehicles to Bruce and his team for over 25 years. I have never had to worry that because I am a women they would try to take advantage of me. They have always been fast and the job is always done correctly. When they give you quote on the work that needs to be done it is 99% accurate or less. Thank you all for being such a great place to do business with!”
“LOVE McKnight! My car’s a bit older and I’ve gone to them for several things over the years. Each time I’ve come by, the guys at the desk are so nice and accommodating, and happy to explain anything (especially as someone who doesn’t know a ton about cars.) My car blew a flat today and they patched it up quick and last-minute for me, free of charge! I’m so happy to have found a local mechanic that I can trust.”
“Not from the Columbia area, I had low tire pressure in a tire (nail in tire), I asked some local City of Columbia workers where to take my SUV. All of them said Mike’s Total Service.
They were right in the money. They had my tire fixed in 20 minutes and they were even busy (super bonus - he was super nice). You don’t get service like this. I will definitely be back to replace all 4 tires. I would give 10 stars if possible.”
“Needed a tire repaired or replaced on short notice and called (from home) this store at 7:15 a.m. on 8/9/24. I drove away, at 8:40 a.m., with a new tire. I'm very happy with the scheduling accommodation, service on my vehicle, and the tire itself. Also, please read my related Google review of service received from another Big O store, in Kansas City, on the same day.”
“Very very happy with my years at Plaza Tire. This last time was a great experience due to Megan! She helped me with service choices and financing. And she communicated with me each step of the way. Thanks Megan!!”
“I came to Dobbs in a desperate situation. Brian took amazing care of me and delivered as promised everything that needed to be done and even found that my battery needed to be replaced and took care of that as well. Dobbs was easy to work with, considerate and customer minded I would recommend the highly.”
“Our tire exploded driving from KC to StL and we ended up stranded in front of Classic Whips by coincidence. Even though they had just closed, they took care of us and got us back on the road. They did great work and are genuinely great guys. Highly recommend.”
“I always have great service here. Friendly staff that explains everything and is willing to answer my questions. I have never had to wait an extreme amount of time for services to be complete.”
“Since I moved to Columbia I always go to this shop. I tried a different place once and came back to tire plus. They treat women with respect and honestly. The owner is very nice and honest and the workers go above and beyond to help their costumers. Special thanks to Robert for staying extra time on a day I really needed it! Good people and good prices, if something is not needed to be done in your car, they will be honest and tell you, which is rare to find now a days. Great shop, highly recommended!”
“Trent and the team get the job DONE. Work with you every step of the way. Exhausted the options for a new alternator AND got me a better warranty. If you ask, you will get ALL the information you need! As long as I'm in Columbia, I'm loyal to GAPS”
“Its my 2nd time to your facility. 1st for a tune up and thev2nd for accessories. Nith time outstanding customer service, mechanics are outstanding. I will be back. Thank you for instilling trust and confidence in your services and work ethic”
“I walked in looking for an alignment. Communication was excellent! Job done promptly and accurately at a fair price. Felt like a member of the family and would come back again. Loved Biscuit and Gravy!”
“We go here for tires, because flat repair is free for members and they sell the tires we need for a better price than other shops. Service staff isn't rude like at Big O and the wait isn't nearly as long.”
“Edit: Manager called back the next day and issued a refund for the overcharge for the Brake Fluid inspection. I had some issues but I appreciate them reaching out to make it right. There must’ve just been a miscommunication between a couple coworkers.”
“Ms. Tracy is THE BEST! No one else in town could fit me in for a tire change. She said come on over and we will get you taken care of…. and she did….super fast and super kind! Highly recommend this location!”
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“Wonderful staff. We were immediately greeted by staff and a shop pup! The dog made our day and was exactly what we needed after recently losing ours. My appointment was on time and was completed before the time I was quoted. 10/10 would recommend.”