University Hospital is a healthcare facility that provides a wide range of services with a focus on patient care and safety. Patients have generally experienced excellent service from staff members, including knowledgeable pharmacists and caring nurses and doctors. Many reviews highlight the compassionate treatment received during pre-op and post-op care, with staff treating patients like family and showing respect and kindness. Patients appreciate staff members who take the time to listen and help, even during busy or stressful times. The hospital has been involved in significant life events, such as childbirth and recovery from serious accidents, with many families expressing gratitude for the care their loved ones received. Staff members are described as caring, respectful, and dedicated, making patients feel valued and cared for during difficult times. However, some concerns have been raised about wait times, which can sometimes be very long, in one case up to eight hours. Despite this, the overall reputation remains high, with many considering MU University Hospital a five-star facility that holds a special place in their hearts. Patients have noted that everyone from parking attendants to security, maintenance, nurses, and doctors contribute to the positive experience. While the hospital excels in patient care and staff professionalism, there are concerns about policy enforcement, specifically regarding no-smoking signs at the entrance, which are often ignored. Overall, University Hospital is seen as a caring, professional, and trustworthy healthcare provider committed to patient well-being.
I received top-notch cancer treatment here. Great doctors and staff.
April 2026
My husband was in ICU, had to have to have 2 surgeries basic back to back. Was coded after the 2 one and his nurse acted so fast and was taken care of very quickly. Everyone that had any thing to do with my husband was great! They all have loving hearts and cared for all of us!
April 2026
This has been the best hospital stay, ever. From the moment I walked in, everyone has been so pleasant and compassionate. The most memorable has been Destiny in surgery and Crystal and Marissa in the unit. They were all amazing and made a frightening visit so much better!