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“Couldn't be happier. We called a few places to get bids on new landscape for both our front and back yards as well as an island and was taken back when a few places wanted a large non-refundable deposit to just talk. Wiese Nursery set up a time for Sarah to come out and discuss what we were wanting. She listened to our thoughts and came up with a detailed design (for free). She included a beautiful selection of plants to give interest to the yard year round. She also listened to the aesthetic we were wanting. We set up a second in person visit to go over some of the selections and made a few changes. In the weeks before the install, I emailed her several times asking questions and making a few last changes. She was very responsive and offered new ideas based on my thoughts. Norman, the owner, came out a couple days before they began the project to go over the plans. The install crew was incredible; showed up on time, worked very hard, were very respectful and did amazing work. We are so very pleased with everything from start to finish. Highly recommend!”
“You don't have to hunt for someone to help you. Have everything I've needed Everytime I've been in. Great for answering questions on what ever project your working on. Great place to shop. A+”
“Best pond store in town. They will certainly have anything you need for water features and ponds. All the staff I’ve met are super friendly and able to assist with any issue you may be having. Lots of live fish and plants to pick from as well, they’re not just a parts store!”
“White glove delivery and high-quality sod. This is the second time I have used them and the experience has always been great. My first delivery was an entire truckload when we moved in and last week I got one pallet to fill in the dirt were a swingset and playground area was”
“Such a great place to visit for your garden needs and much, much more! Easy to find from the road and plenty of parking available. The entrance show cases quite a few plants and fertilizer options for above and in ground plant beds, but there's more magic inside! Take a chance and stop on by and don't forget to get a slice of pie! It was delicious!!”
“Wonderful customer service. The owner is very helpful and knowledgeable. Best prices I've seen -- $1.99 for 4 piece annuals. Beautiful petunia breeds. AND open til 6 p.m. on weekdays, so I can go after work!”
“Wonderful selection of plants and flowers that are healthy and thriving. The staff was very helpful and friendly when I needed assistance. Highly recommended this nursery.”
“I absolutely love this nursery. I find the most awesome tropical trees for my patio. I purchased this Powder Puff Tree this spring. It resembles a mimosa tree. The leaves react to touch and they close up at night just like a mimosa. The branches are different because they weep like a willow tree. They won't withstand the cold so you must bring them inside for winter”
“This place was everything I could have wanted and more! Pavers to fountains to dirt to mulch. Everything you need for an outdoor project around the house to landscape company needs, WOE in St. Charles is the place to go! The office staff was attentive and helpful, the yard crew was fast and eager to assist. I will be coming back when the wife has ideas for the backyard in no time!”
“The SiteOne guys were super helpful and spent a lot of time helping me pick the correct stones for my landscaping project. They delivered a pallet of stones on the day I made my purchase and quietly placed the pallet down in the perfect spot. James
was particularly helpful and very professional.”
“I came in for multiple items. I asked several people for help as i was walking around trying to find everything. Most of what i needed was in stock and i was able to substitute something similar for everything else. Everyone i talked to was friendly and helpful, but the person that helped me the most was cashier Beatrice. She was extremely helpful in setting me up with the credit card which saved me money. She was efficient and pleasant and kind. I had commented how hot i was getting and she bought forward her fan to direct it on me as i waited to finish. Her thoughtfulness was greatly appreciated. Thank you for your kindness Beatrice!”
“Today I ran into the store, which was proving masks for people who didn't have them :) I was looking for one item and Peggy W. was helpful and took me right to the item! I was able to social distance, self check out and get in and out quickly with Peggy's help keeping me safe. I love how well this company is doing to protect the safety of the community.”
“This is first place I will go for anything in looking for! Top notch customer service! Fair prices as well. I was there for my 3rd purchase and the young lady in parts helped me out. I was missing a piece on my trimmer, I wanted to replace the missing trimmer head. She not only got me the missing piece and installed it. She even installed the trimmer head too! I expected to buy the parts and leave to install myself, she definitely went above and beyond!!! Went back next day and got the new push mower I have been hesitant on for the last year! They not only got it ready for me but made sure I knew all the features and even offered to load it for me. And have filled the warranties on everything I have bought. I will only go somewhere else if they don't have what I'm looking for!!! Highly recommend giving them a chance! Go in and see them all, they are great people!!!
Thank you to all staff!”
“I came in to do an exchange. I waited in customer service for about 5 minutes. Vicki was the employee that helped me and was so very kind. I told her we waited longer then expected for our delivery and she went above and beyond by also refunding our shipping costs. Vicki and I had a lovely conversation while doing the exchange. Vicki took her time and didn't rush me at all even when I had questions and she had a line of customers. Vicki made sure she answered everything before saying goodbye and calling up the next customer.”
“We were in town to see a movie and decided to stop here and see if they had a few things I was going to grab tomorrow at my local Lowe’s. Conveniently not only did they have what I needed, but the shopping experience was far better than that of our local Lowe’s. There were plenty of associates HAPPY to help ! MORE than enough checkouts open! A good selection, well organized store , and very clean. A lot of parking and curb side pickup. Honestly wish we lived closer as this would be my go to option for DIY projects , this stop saved me time and my sanity that I would have otherwise lost going to the Lowe’s nearby our house.”
“Big thanks to Alex B. Helping load my cart and truck with salt and heavy concrete. It’s becoming harder we get older and grateful for the help of this young man! Great customer service at O’Fallon store.”
“Purchased all new cabinets for my kitchen. I had the best experience due to Donna "kitchen designer"! She was so patient and knowledgeable. We got to see the design on the computer as we put it together. She is thorough. I recommend Donna for anyone to have this done efficiently.”
“I just had the best customer service I can recall. A lady named Nyssa helped me with a retrieval of a year old receipt I needed to show my insurance. It took a while, she was cheerful and friendly the whole time...made my day!”
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“The flowers were beautifully arranged just like the picture!! Great same day delivery! And they send you a picture of the flowers they delivered and confirmed your delivery was made! Very satisfied! I would definitely recommend to friends and family! I will be using them from here on out!!”