-
March 2024 by Angela Kuda
I don’t know who the girl was, she was the only person there, which I’m sure sucks, but she was awful.She said “next time you need to put tape on the paper to a box”It was riveting what she did. ?I think with this action she took for me, threw her back out,…It was a super-treat to wait 30 minutes in line to be scolded by her.Wow, her level of skill (taping the paper to the box) and manner were giving McDonalds vibes.?♀️
-
February 2024 by Casani Banton
I usually have a good experience here but after this last visit I had to write this review. After going to this location, a dark, more heavy set lady was being rude to me and other customers. I asked for assistance with setting up a box and instead got an answer of “it’s just a box just set it up”. Afterwards I asked for tape to find out that the tape was $2. At this point, I wanted to just leave and go to FedEx instead. After paying for the tape and completing the box (which the kind customers saw her rudeness and took time to help me instead), out of spite, she refused to give me instructions on where to write the to and from addresses, and found fun in making me wait at the counter than go back for every little thing. Not once did she give me a comprehensive list of things to do to save time, she simply waited for me to go back to the counter just to send me back and say “You have to …” and smiled after each time. After all this, the customers in the area took notice of her behavior and apologized for what I was going through. I WILL be going to FedEx from now on and telling anyone I know to steer clear of this extremely rude and sick lady.
-
February 2024 by Jessica McLaughlin
I shipped out a package here to another city in the STL area. It sat in this post office for 7 days before it got shipped. I thought it was lost. It’s embarrassing. I wouldn’t trust sending out anything from this office. I’ve never had issues before but I will never go to this location again. They say two day shipping? I shipped another package out of this location to Texas and it got there faster than shipping out a package to another STL city.
-
February 2024 by victoria spoerry
I have to visit the post office 2-3 times per week, and every time I go to the Cottleville post office, I'm greeted with smiles by the friendly staff. Their store is neat, clean, and well stocked with all the products I need for shipping. Thank you to the ladies at this location for always being a bright point to my busy day.
-
August 2023 by Michael Peck
Extremely rude and unhelpful regarding a passport renewal. Went to a different PO location.
-
August 2023 by Lee Lane
I have shipped from this location well over two dozen times, and every time this location and the staff provide superior service. I don’t understand the negative reviews. Quick, consistent, friendly service every time! This is my go to post office. Worth the drive.
-
June 2023 by Ellianna Maneage
They don't deserve even 1 star. Very rude and not genuinely nice people. Got offended when I asked them to do their job: provide service about mailing. While I was there, another lady was judging with the person I had. Then proceeded to tell me that all the postal stickers I had, had to equal to $8, and told me to come back and give it back for them to ship. Never came back and had just went up to QuikTrip to put it in the mail. Should consider hiring people who love their job, take great excellence to helping people, and are able to be friendly. Horrible people, don’t waste your time.
-
June 2023 by Michael Renz
Closed at 12:10pm on a Monday June 19th?Is this place closed? What are the hours?Update: drove 17 minutes to the next USPS and found out they are also closed but google maps also states they are open for business today. 401 Church St. O'Fallon, Missouri 63366.7.3 miles of driving for nothin.While sitting in the parking lot, figuring my next move, while I only have a few minutes of my lunch hour left. I actually went to the main USPS website and it shows all the locations nearest to me as open today.
-
June 2023 by Michael More
Went here Saturday morning 06/24/2023 and the lady working was very rude to the elderly woman in front of me. She acted very annoyed and was giving the elderly lady dirty looks. I just turned around and left and will never return.
-
May 2023 by Mark Daniel
Shawn and the staff always provide exceptional service. Great help / support for small business owners. Top notch Post Office.
-
March 2023 by Jessica Chambers
Clerk 20, that's what my receipt says your name is ?. Wish I knew your name to give you a proper shout out! You were so helpful with us getting the kids passports today. Thank you again for all your help and patience. Best experience at a post office I've ever had.
-
March 2023 by Jacob Heberlie
This place decided to close early and ignored a group of us in the lobby who were trying to drop off prepaid mail. Bare minimum expectation is to be open during the hours you have posted.
-
March 2023 by Shawn Speaks
This Post office has efficient friendly clerks that went out of their way to fit my family passports in even though I did not have an appt. I will always drive out of my way to come to Cottleville PO
-
February 2023 by Susanw Wilson
Cottleville post office was great. Quick service
-
December 2022 by Leland Myrick
Always friendly fast service in my experience.
