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August 2023 by cassandra velasquez
If I could rate it more than 5 stars, I would. Ordered a 2023 Ford Bronco from Hamilton Ford and the made the car buying experience seamless! The whole process took about 4 months from the moment I placed the order. I also would like to mention I purchased all the way from TEXAS! and I'll buy from them again! I'm beyond satisfied with my purchase. They really mean when they say, in store or at home they are their for you. Thanks again John for all your help!
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August 2023 by Brian Clark
I bought a truck from this dealership being out of state. They were accurate in their description and honest in their description. Salesman was easy and seemed to be honest to deal with. Was exactly what I expected and am happy with the truck. Shipping was reasonable. Would look to these guys in the future. Sad I can't find this locally. Will explore this avenue in the future.
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May 2023 by Susan Coenen
Bought a used 2018 Ford Explorer- had it 3 weeks before twin turbos went out. Took it to them for factory repair- they had it 6 WEEKS. Just got it today and it’s still not fixed- on way home from picking it up, smoke and oil everywhere coming from under the engine and oil spraying out on back of car, under casing, exhaust and cars following behind me. Went straight to another dealership for them to actually repair it correctly! Will NEVER buy another vehicle from them nor will I ever take a vehicle for repair there. They literally could have driven it to make sure all was right but I’m going to assume they didn’t. Contacting FORD directly to make sure they don’t receive any warranty payments for the job they didn’t complete!
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May 2023 by ANDREW STRAKER
I was looking at the new F550 truck. Very nice.
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April 2023 by Susan C.
Bought a used 2018 Ford Explorer- had it 3 weeks before twin turbos went out. Took it to them for factory repair- they had it 6 WEEKS. Just got it today and it's still not fixed- on way home from picking it up, smoke and oil everywhere coming from under the engine and oil spraying out on back of car, under casing, exhaust and cars following behind me. Went straight to another dealership for them to actually repair it correctly! Will NEVER buy another vehicle from them nor will I ever take a vehicle for repair there. They literally could have driven it to make sure all was right but I'm going to assume they didn't. Contacting FORD directly to make sure they don't receive any warranty payments for the job they didn't complete!
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January 2023 by Dakota RT
Watch out for Hamilton Fords pricing. The car I was looking at on the dealers website is $20,799. 12/5/22 On Auto Trader it is $16,799... same exact car! 2017 Buick LaCrosse. Always check different websites BEFORE going to the dealership to make sure you are getting the best pricing. Here is a perfect example. If you showed up at the dealers store and asked about this car and didn't mention you saw it first on AutoTrader I wonder what price they would quote you?!
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December 2022 by robert staab
I hope the owner sees this review. I just about bought a nice car from your dealership. I had worked out the price and was in the chair ready to sign and they tried to tack on another 499.00 fee. Now I know this is the doc fee but I had worked it out with the sales man that that total price I was going to pay was all inclusive. You’re only as good as your word in the world. When the salsas man agreed to the deal that should be it. Car dealers get a bad wrap in many cases and in this case it is deserved. Maybe that is the way they work everyone but not me. I got up and walked out. So buyer be ware. That’s a poor way to do business.
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September 2022 by Jason Gray
Very easy dealing and did what they said with gouging everyone. Rocky Kearns is a stand up salesman and Mark the owner is a nice guy that values his customers.
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August 2022 by Amber Brown
They were very friendly the service technician was amazing. Hands down best dealership around
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June 2022 by Russell Ray Sr.
These guys know Ford inside and out. If you have a problem with your Ford they will fix it quick.
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February 2022 by Parker Blubaugh
I brought my truck in to get a water pump replaced a few weeks ago, picked it up and it immediately wasn’t charging. They told me just to drive it and it should take care of itself so I did and it made it about 40 miles before shutting down, I brought it back to them on a trailer to have them figure out the issue and they replaced a fuse and I didn’t have any issues until now it is having the same problem again. They didn’t want to stand behind their work the first time until I called and demanded to speak with the owner and they finally worked me in so I doubt they will take care of the problem they caused a second time. I’ve never had any sort of electrical issues with this truck until I brought it to this dealership to be worked on. This was my first time using Hamilton Ford and also the last.
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September 2021 by Bill Bailey
I had my truck there from 8 am Tuesday morning to about 9am Friday. Never touched it. Set in the same spot I parked it the whole time. Wont ever return to them. I'll drive to Republic or Aurora first.
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June 2021 by Pride Milton
Mark Hamilton is the Owner he has surrounded his self with the best possible Salespeople! But, if you are still going to get Ford Certified Repairs elsewhere! I AM GOING TO TRY TO GIVE YOU SOME ADVICE! Hamilton Fords FULL SERVICE AND PARTS DEPARTMENT!Hey, get to the Dealership and going to the Mgr of Service or Parts taking care of you! ITS BEST DEALS AROUND AND I HAVE TO ASK YOU TO BUY OR VISIT THIS PLACE!NOTICE! Ask for my Friend and Christian Preacher of Church he dedicates time to!NAME IS; KevinYou won’t be sorry!
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June 2021 by Ted Thompson
Great place to purchase a vehicle. Friendly service, and Rocky the salesman will go out of his way to help you out.
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June 2021 by Jeanne Baker
Nice people, from front desk all the way to the mechanics.
