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March 2024 by Dan Kraus
Been there multiple times unfortunately but each time I’ve had a great experience
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December 2023 by Miller S McClendon III
I went into this location a few weeks ago for a scheduled estimate. I received strange looks when I arrived, like I was in the wrong place from the moment I entered the building and walked towards the counter.I gave my name and told them I had an appointment, which they insisted I did not.About 20 minutes later after spelling my name 3 times and given my phone number, I was told there was a mixup and someone would call me in a few days.It has been 10 days and no call. Every time I’ve called, either I left a message or no one answered. That was the 20th of November.Still no call!
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November 2023 by T B
My car was fixed quickly and looked great. Got it back a day early and clean! Would definitely recommend Schaefer Autobody! The Enterprise next door was great to work with also. (Crestwood location)Services: Painting
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October 2023 by Michael Alford
People there were efficient, very helpful, took care of all my dealings with the insurance company, and arranged for a rental car with the company next door. Did a great job and made it as painless as possible.Service: Painting
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October 2023 by Joe
Professional, family run place. Very impressive from start to finish. They provided numerous updates throughout the process and did great work. Highly recommend. Zero complaints.
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October 2023 by Amanda Martinez
They took care of insurance issues and did a great job on my Telsa! I received calls to keep me updated throughout the process. I’ll definitely use them again if needed!
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August 2023 by H M Allen
I can highly recommend Schaeffers autobody for any of your automotive repairs. The minute you walk in the door, Amy and Faith make you feel as a welcome customer. Robert does an excellent job on keeping the customers posted on the progress of the repairs on the car, and how things are going. The entire staff should be commended for providing exceptional service. they did an excellent job on my car. It is with pleasure that I recommend themServices: Steering & suspension repair
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July 2023 by Joshua Phelan
The team did a great job with my 4runner. Took a little longer than expected, but the work is superb! Also my suv was cleaner inside and outside, than when I went in.Services: Painting
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July 2023 by Janice Gray
Schaefer did a great job on my repair of back door and quarter panel. I’m very satisfied with the way it turned out.Service: Painting
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July 2023 by Nancy Elder
My car was damaged and this repair was excellent. They went above and beyond what I ever expected. I hope I don’t need any more repairs but I won’t be going anywhere else if I do. The staff was very helpful. I went to the Crestwood location and Robert handled all the details. The front office staff was great too. You can’t go wrong choosing this business!Services: Painting
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July 2023 by Mark McClanahan
Did excellent work on my car which was repaired from hail damage. Returned my car on-time as promised. Could have done a slightly better job communicating with me in the beginning, but made up for it after i pointed our the lapse. Regardless, I will definitely return for any future needs.Service: Body & Trim
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June 2023 by Jim F
Lead-times were longer than I liked but once they got started they did a very thorough and professional job.Unforeseen problems extended the completion but they kept me informed.Service: Body & Trim
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May 2023 by Ilir Civeja
Nice work. Good communication. They kept me updated for every step of the work done on my car. They had to fix the back door of my car, and the back seat area located to the area they worked was dirty, and is going to give me some hard time to clean it up because the seat is not leather. They should have had the seat covered with something before they work at that door. This was my only concern , other than that its a good service that you can trust.Services: Painting
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May 2023 by Stace King
The paint and body repair were excellent, but the car was returned to me without the repair being completed. Also, the replacement windshield was not cleaned at all on the inside. Lack of quality control on this repair.Service: Painting
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April 2023 by Luke Siewing
I had a great experience with Schaefer’s! It looks like new! Very good people to work with and my car was ready in a timely manner. No complaints!Services: Painting