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January 2024 by Kim Hanewinkel
Great customer service. They get you in and out quickly. I don’t worry about my package making it to its destination.
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December 2023 by Sara
They are soooo rude here. Everyone’s in line and she says “who has prepaid” and a bunch of people step forward. She looks at me when I go up to the counter she’s at and says “others were first you’ll have to wait” and after a few she’s asking who is next and I told her everyone came up at once when you said prepaid so I don’t know. She was nicer after that when she realized she was wrong. I had no issue waiting, it was the way she went about it.
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December 2023 by James Holmes
2023Dec13 @ the 9051 Watson Road, Crestwood MO 63126Isabella, Renee and another male associate were friendly, caring and professional! Hi-5 ?
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October 2023 by Christina Saali
Dropped my package off at ups box and the package disappeared. It says canceled when I type on tracking number but I never canceled it. So my package is stolen and ups excuse is to contact vendor but I am the one that sent it to return it.
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June 2023 by Caramel Smith
Me and my friend came in Monday 6/12 at 9:30am and ask for a box size and Maurice and Luke help us look for a box size they help us and we got it I like there welcome and they say thank u for come in and have a great day come to store they will help anybody come in with welcome everybody very helpful
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June 2023 by formattester6
I strongly suggest you try a different location than this one. When you have a problem it's like talking to a brick wall plus their unwillingness to try to fix their mess ups is just pathetic.
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May 2023 by Stephanie Sasso
Website says they do passport photos and allows you to make appointments. When I arrived, I was informed they don’t do them and the website is wrong.
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April 2023 by Mona R
Pleasant & efficient! In today’s climate of subpar customer service & short staffing it’s necessary to highlight those who are showing up with a positive attitude & delivering good customer service. Isabella was great! This will be my preferred location when needing to utilize UPS services.
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April 2023 by Ryan Boehm
Always in and out really fast. I'm happy
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February 2023 by Robin Mills
Checked online if they notarize. They do. No hours listed and not able to make an appointment (not an option on the website) so I went in and was told the notary was not in. How about posting the notary's hours and/or letting customers make an appointment like you do for other services?
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January 2023 by Christine L.
Unfriendly staff. No greeting every time I go in there.Wish there was another location close to my house
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December 2022 by Amy Bodkin
This store will not stand by their own mistakes! Shame on them! I brought in 2 packages to ship (stained glass Panels) for clients. She scanned my mobile codes and printed the labels and put them on the wrong boxes. They will not reimburse me for reshipping, nor did they help me in any way.
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October 2022 by Brandon Seger
The manager Sam went above and beyond, by personally screenshotting me copies of my receipts. I moved to Florida so I was unable to come in the store to get the receipts. Definitely not in her job description. It's nice to know there's still human decency in this world! Thanks again!
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October 2022 by Paige Luebbert
Very courteous worker at counter on 10/5 at 5:30. Very patient with me even though I did not have my Amazon return code ready. Appreciate politeness/kindness these days! Made my day.
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October 2022 by Richard S
Dealt with some nose-ringed teen girl who showed a pulse just long enough to be rude
