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February 2024 by Miriam Gomez
Everyone was so nice special with my baby turn the tv for him Jai and Marq they so nice and sweet
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February 2024 by Tony Boyd
Brian at the Creve Couer location is the best. Really understands the concept of customer service. Great job Brian!
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February 2024 by wilma warren
Greetings,Jeff and Chelsea gave WORLD CLASS SERVICE at the Creve Coeur AT and T location.They were both professional and cordial.We appreciate the WORLD CLASS SERVICE.Wilma Warren.
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February 2024 by James Grote
Happy camper. Short wait and friendly tech that quickly fixed issue that I came for and then proceeded to volunteer advice and improve some other things.
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February 2024 by Antoinette Collins
Jai and Michael fixed my phone while I waited. The were so pleasant..it was enjoyable
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February 2024 by Gail Allmon
Jai is an EXCELLENT sales person. She was courteous, patient , extremely knowledgeable and help expertly!!
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January 2024 by Medford jr. Quarells
Came in the store because my Phone was not working properly I was greeted properly all the reps had Smiles on there face.. Jai reset my phone Brian and Marq was also there to help. I’ll always come back to this location
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January 2024 by Karen Schroeder
Mark was very helpful. We came in to get a new phone and he helped us with other issues as well without making us feel uncomfortable.
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January 2024 by Ryan H
The customer service at this location was disappointing. The employees seemed annoyed by having to do their jobs and help me and my family. I went to this store to get my parent's phones upgraded because they had older iPhones that weren't working well anymore. Luckily, I had called ATT prior to visiting the store so that I knew exactly what to expect and to get all the the information necessary to get my parent's exactly what they needed and nothing more. I spent over an hour on the phone with ATT before going to the store to be sure I was well informed. This saved me a lot of time and frustration, because if we would have gone to this location with no information then our experience would have been a nightmare based on their customer service. I told them exactly what we needed based on my phone call with ATT and got everything we needed quickly. So, luckily for me and my family things went well despite the employees making us feel like we were annoying them. My recommendation would be to do your homework on the phone with ATT, then just go get what you need at the store, so you don't have to be there long.
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January 2024 by ehab dawoud
Jai Was very helpful and had great customer service
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January 2024 by Shya Prescott
I came in to get new service and decided to walk back out. The manager on duty (Bryan A.) at the time, displayed horrible customer service. He was very loud and rude to a lady customer and wouldn’t give his supervisor’s information.
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January 2024 by Tiffani Patterson
The "manager" Bryan A. was EXTREMELY rude. I made an appointment to have someone actually look at my new phone that I upgraded to and he didn't even attempt to look at anything. Just told me I need to delete some things off my phone and what do I want him to do about it. Raising his voice and then tells me to leave the store and called the police. I called the police on him as well. I asked for his manager and he says he doesn't have one that there's no regional or district manager at all. Which I know is not true. I am canceling my AT&T service but it is in your best interest to NEVER go to this location. Ever.
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January 2024 by Simply Sweet Sensations LLC
Jai, Chris, and Marq helped my husband and I upgrade our phones. And provided great customer service. Clear explanation of how it can be done to help us seamlessly transfer our old phones to the new lines.
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January 2024 by Brant Edwards
From our first time visiting to the time we actually decided to upgrade our devices the team was extremely attentive, informative and helpful. Thanks to Chris, Marq and Jai who finalized the transaction. Very clean store, calm environment not pushy at all.
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January 2024 by Artie Kerckhoff
Jai was extremely nice and helpful! Such a great experience, I will continuing coming back to this store for sure!
