“We took advantage of the one year special rate financing on our home equity loan. We had the good fortune to have Christina C. walk us through the process. The paperwork required was not daunting at all with Christina assisting us along the way and keeping us informed. We shopped around, and First Community Credit Union had the lowest rates, and the best customer service!”
“I have banked with Together for a number of years (going back to American Eagle CU). In this time I have used the Creve Couer branch for the last 3 years or so. In general, I would typically have nothing good or bad to say. I’ve had issues, but they always make things right. Well more recently, I have had experiences that have surpassed even the highest expectations. This level of service was provided by a gentleman named David. David exemplifies the meaning of empathy and he goes above and beyond to help legacy customers like myself. I have recently started my own business and as many business owners know, the first couple years can be pure hell. With having to deal with multiple entities for billing needs, deposits, and other banking transactions…mistakes happen. David not only takes time to properly research (and resolve) the issue; he also takes into consideration the seniority of the customer and OVERALL account history. Because of his diligence, he typically is able to narrow down the root cause and give tips on how to prevent things from reoccurring. In the instances where I am impacted negatively by another entities mistake, David still makes a valiant effort to uphold the business’s needs while satisfying the customer. To sum things up, David has managed to reincorporate a lost art in the business world…empathy, compassion, and most importantly…humanity. Treating people like people and not just another account NUMBER. Thank you David! You just earned this branch a 5 star from me.”
“OMG Shantell Felton is fabulous. She took care of everything before we arrived so the loan process and opening a new account were super easy!
I highly recommend calling her and also Vantage Credit Union. I didn’t understand the advantages of banking with a credit union.
And , to boot, the interest rate is more than just competitive. They gave us a very good rate.
Thank you Shannell.”