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March 2024 by D P
This UPS store went above and beyond to find a way for me to ship live plants that mean a lot to me. I was shooed off from both FedEx and USPS, but this store showed empathy and put their heads together to find a solution for me. Highly recommend them for all your shipping needs. Great work team!
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February 2024 by JK Ninja
Excellent staff
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February 2024 by Lisaanne Fagan
2nd time I have used their services. Both times were awesome. The employees are very helpful and patient as they had to help me print a label. In a world where good help is hard to find I wish we could clone them to fill the entire service industry.
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February 2024 by Lisa Langeneckert
Excellent service, esp by Ashley at this store
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February 2024 by Love Peony
Was there to drop off my Amazon returns, which was open till 7 pm! The service was quick, only the QR code was needed to scan the details of the transaction for the return and then UPS does all the packing!
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February 2024 by Joy Popoola
Best UPS store, the location is great for errands and the hours 7pm M-Thurs really help.
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February 2024 by Becky Weinstein
I’m in this store often doing Amazon returns. Each time I am in there, the staff are always so welcoming, patient and kind. I’ve been to other locations and I’ve felt as though I’m an inconvenience because it’s an Amazon return. So kudos to the employees at this store!
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February 2024 by Irene O
Store 0592 in Creve Coeur.The customer service today was more than amazing.I went in to do some really complex photo enlarging/printing/ laminating- the attention to detail was just top notch, and they went out of their way to make sure that the dimensions were exact.I was overwhelmed with the excellence of the service, a rare thing these days.I will recommend this store wholeheartedly to anyone.Unfortunately, I forgot to get names, but everyone in the store was simply amazing.
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February 2024 by Lam Sorsen
Dropping off my amazon return here was quick and painless today (a Saturday). The woman with pigtails and glasses there was exceptionally nice (sadly I didn’t catch her name).
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December 2023 by Shawn J
People are very rude there. I purchased a 2nd day air and was told that it is just regular shipment even it’s called 2nd day air. I didn’t want to argue but they kept telling me it is my fault not reading the label right. Well, if you call a service 2nd day air, I would think it’s something different than the ground shipping….it’s a scam by ups and this branch makes it worse. I wouldn’t recommend this place.
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December 2023 by Avery Renee
Mujib was so amazing helping me send out my package at such a busy time of year. His patience and kindness was refreshing!
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December 2023 by Laura Toliver
I’m guessing the same girl I had the issue with is the same one a few other reviewers have mentioned. She’s very condescending and rude. If you ask a question after she’s given you an option she gets short with you and gets an attitude. She treats people as if they are stupid for not understanding what she said. She should not be in a customer service environment. She is at the first register and the name on the receipt is also the first name of the owner, Mujib. I do not want to assume it is the same person and rather the owner was signed into the computer but.. if she’s the owner she should let the rest of the staff do customer facing because she is terrible.
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December 2023 by Mome D
Fastest service I have ever seen at a UPS store! Very nice and helpful people.
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October 2023 by D M
The person who waited on me was very rude! She definitely needs some training … or possibly a different job where she doesn’t deal with customers. I will go out of my way to avoid this store if this continues.
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October 2023 by Zahra Khan
Super helpful and kind staff! The owner and staff are very understanding and willing to help with any printing request! The whole process was easy and smooth!
