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February 2024 by Andrew Warner
Pretty miserable experience. There were five employees and no other customers. Pretty dismissive employees who weren't friendly, seemed annoyed at the idea of questions, didn't listen, and tried to rush you out the door as quickly as possible.
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February 2024 by Kellz
⭐️⭐️⭐️⭐️⭐️ Magnificent service! This location runs so efficiently. From the time you walk in You are greeted and assigned to a specialist. I had the pleasure of being assisted by Dawn. She was so knowledgeable, joyful, and a delight to work with. She was able to listen and quickly find the plan for me to get all of the things that I have wished for. I am so grateful for Verizon hiring training and promoting wonderful specialist like DAWN, who come in to work and assist us with our Technology needs. I’ve been with Verizon for 25 years and I’m not going anywhere!
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January 2024 by David J Vandegrift
My daughter visited the store on Jan. 24, 2024 for help with her iPhone. The female store employee was not helpful and stated "I've had my phone for (??) years and I've never had this problem!" What the heck? Is that any sort of customer service? My daughter was too polite to tell the woman off, but I wish I knew her name so I could post it here. My wife and I abandoned Verizon after 30 years due to high cost and poor service. I hope my daughter will do the same thing. DESERVES NO STARS.
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January 2024 by Tew Jennings
This gotta be the best non televised reality TV show!! The comradery btween Dawn, Keyon, Xavier, and "it's Tony" lol made me apart uv their show! The laughter and jokes were lovingly shared btween associates and this customer. This is now and will be my VERIZON go tew store ? u should go check them out and meet them all, especially Tony. But pull Dawn tew the side bc she knows ???? thank you all and I'm loving the upgrade tew with the flip 5 Xavier ??
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December 2023 by ayesha sehgal
Very rude people working, should never get service from these people, do not know company policies they should have some respect and empathy for their customers
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December 2023 by beth hall
I want tongive a shout out to Danny at the Creve Couer Verizon. I have spent a week on the phone with Samsung and AT&T without a resolution for a software update malfunction. I spent 5 minutes in the Verizon store with Danny, and he was able to correct the issue. Thanks so much!
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December 2023 by Anna Dawson
I was here today, the entire team that was there today is amazing!! Truly kind!! Thank you
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October 2023 by Katie N
Went in to upgrade my phone. Service was excellent. Very short wait time. Staff was courteous and helpful.
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October 2023 by Sarah McBride
I have been sitting in this store for 3 hours dealing with stupid phone support bu ayejah has been amazing constantly checking in to make sure all is good
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August 2023 by Carton Steam
This is a terrible corporate store, these people could care less that you're a current customer trying to upgrade service or buy new devices. The quote they gave us compared to what we were able to get on Verizon wireless website was absurd, they were twice as high as what the website was. Absolutely no help, the only good thing about this store is they have a locker where you can pick your phone up or any other device after you order it online. I'll never understand why these companies hire people that push people away from their business. We were in the store for maybe 10 minutes and I watched five other couples walk out irritated with the staff.
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May 2023 by Emily Weible
Fabulous customer service from Jordan!! I came in with a difficult to solve problem regarding a trade in, and Jordan was determined to make it right. In a situation where it would be easy to dismiss me and the problem, he was persistent with corporate and great about following up with me on next steps. I was delighted with the outcome!
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May 2023 by Ang B
I wish there was negative stars. Worse service possible. Girl laughed at us and ran off to back room. Slamming the door as she went. Manager just stood there looking at his I pad. Didn't do anything to help us at all. Very disrespectfil. DO NOT GET VERIZON EVER!!!
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May 2023 by Gena Napier
I have been here a few times, and the wait was very long even with an appointment.But today was so much better. Andy was helpful and friendly. He had to spend quite a bit of time on the phone with Verizon getting a problem fixed, but thankfully he persisted.
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May 2023 by Diane
I've been to this corporate store several times. I find the staff lazy and they never do more than the bare minimum
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April 2023 by ISRAEL KRECHELY
After spending hours on the phone with Verizon tech support with no luck, the guys in this location where nice to help me out and fixing the issue in 5 minutes, at two different issues