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October 2023 by Tiffany Pashia
You offer good quality work!. Never had to return or had any issues with any work they have done on any of our vehicles. Bonus points for the waiting area too. Waiting areas in car shops are never very clean. Not a big deal per say if your satisfied with the work they do. But this was the probably the cleanest waiting area I have even seen in any business. Very nice!
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September 2023 by marcia lang
Bates is the only place I go for car care. There very honest and work hard to make sure your taken care of.Service: General repairs & maintenance
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August 2023 by Brian lesieur
This place is amazing they will help you as much as they can! Been coming here for a couple years now with 3 or 4 different cars and they've done an amazing job every time even saving me time and money!Services: Steering & suspension repair
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August 2023 by Andrea Hammond
The staff and employees were kind honest listened to my concerns answered with a wealth of knowledge and honesty being a strong willed woman I respect people who are willing to bee honest !!! Will use them anytime I am in néed of there ve services
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August 2023 by Taylor Weaver
This shop does exceptionally good work!! Very good employees that put you at ease!!
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August 2023 by Joshua Price
Great experience. Nice friendly and great job!
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June 2023 by Kevin Lee
Art always ishonest about what to expect and very friendly
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December 2022 by Mike Sterba
Can't say enough about this shop they do things that a lot of shops dont like actually care about what they do for you and quality of work totally trustworthy honest upfront really great shop thanks to all of you. Mike sterbaService: General repairs & maintenance
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November 2022 by Linda Rooney
It feels like family, they always make sure my truck is safe for me to drive.
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July 2022 by David Carlton
Repeat customer. Great services. Top notch employees. Fair & reasonable pricing. Shuttle service availableService: General repairs & maintenance
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July 2022 by S. S.
This place does good work. This place is expensive. We used to bring our cars here all the time. We got priced out and found a better mechanic.
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June 2022 by Lora Pettibone
I’m a first time customer that came to Bates with a difficult engine problem. Art, Jeff and Jeremiah went the extra mile to figure things out. This was not a quick fix and took several weeks but I was informed of progress along the way. This was a challenge but Bates worked diligently to solve the problem. Excellent customer service by Art! I will never go anywhere else. I am a new loyal customer! Do yourself a favor and if having car trouble, take to Bates Automotive. You won’t be sorry! Thank you Bates Team!Service: Engine repair
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June 2022 by Scott Wren
Very professional! Suggested Bates to my best friend after she had an...unpleasant experience...at another local shop. Art was very helpful and professional and Jeff, well he's a great guy, helpful professional and really cares about the customer and their concerns
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June 2022 by Trevor Marshall
Show up for a safety inspection appointment and still have to wait over a hour and a half.
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April 2022 by barbie james
This is a great shop, I trust their advice and knowledge. They have been working on mine and my families vehicles for years. Fair prices, quality work, speedy time frame and friendly service.