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January 2024 by Carrie Fenton
I love the way these folks take care of their customers. They do everything possible to make it as easy as possible.
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January 2024 by Mackenzie Thompson
This place has been awful to work with. I work for State Farm and I will never send another one of our customers here. We had a customer waiting over a month for just an estimate alone. Once they were told they didn’t want to get it repaired there due to the terrible customer service and lack of urgency then they were hateful and unprofessional. I’d recommend not going here, I know of multiple others with a similar experience.
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December 2023 by Amanda Smith
Update after making this post they reached out and said they should be in touch with me within about two weeks to set up a time to get me in. I have still heard nothing.They have been wasting my time for almost an entire year, though they have been paid in full and the parts are sitting at the dealership I am being told that they are on back order and have a pending order waiting for them.Initially, I picked my car up and they told me it was 100% done and to have a good day. Once I got home I realize there were scrapes all over the plastic pieces which is when they started backpedaling and told me two parts were on back order. I have a strong feeling they were hoping I didn’t notice..Well, I contacted consumer affairs and the dealership directly and they have zero orders from Twin City for those parts.While I will say the paint job was fairly good. It was definitely not the best, even after it had to be redone for a second time. It looks like while it was drying specs of dirt fell in it, so it has ripples and bumps in the paint.Every time I try to call and get things moving along they just give me half answers and tell me they will be in contact soon, months pass, and I end up reaching out to them.I’ll gladly take my Review completely off as soon as my car is fixed but I still think this is a shotty shop and would not suggest using them
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October 2023 by Angelica Miller
Great customer service and auto body work! It is always my first choice to help with what life "throws" at our vehicles!
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June 2023 by kevin dietzel
Amazing work done by these professionals. Very friendly staff also very knowledgeable.
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June 2023 by Charlene Maggard
I took my Camry for small front end repair. It took 4 months to get my car into the shop. They had my car for 2 weeks, when I went to pick it up the front quarter panel was not right, they agreed and said they'd order a new bracket..I returned 3 days later after they said it was fixed.. The new bumper had a small scratch all the way through the paint, they attempted to buff it out but couldn't.. They offered to repaint the bumper again, which would take another week or so. I asked if they could take money off the price of my $500 deductible instead of repainting it. The manager said No.I didn't want to leave my car another week and continue driving a rental, and have to come back for a 3rd time. I took it as it was. they knew I was not really happy..
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June 2023 by James “Patton family remodeling” Patton
Very professional company. I've taken 2 vehicles there to get body work and I'm very pleased with the service.
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March 2023 by Mikey Harmon
Exceptional service as well as repairs. I was hit by a school bus, leaving my vehicle drivable but the front end was scratched and dented badly. The left headlight was broken as well. I took my vehicle in and they were extremely helpful with the estimate and through the repairs. They let me know halfway through the repairs they were struggling to find a part they needed to attach the new bumper to my car. They even contacted my insurance adjuster and had them extend my rental car because of the delay on the part. All around exceptional repairs and service.Services: Painting
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March 2023 by Emily F.
I am beyond thrilled with the service I received at Twin City Auto Body. I dropped my car off on Monday 3/6/2023 and my car was fixed and ready for pick up on Friday 3/10/2023. I picked up my car on Monday 3/13/2023 and was pleasantly suprised to see not only had they fixed the exterior parts of my car that were damaged but they washed my car both inside and out. My floor mats were spotless, they cleaned the inside of my windshield, it looked like a brand new car right off the dealership lot. I was so surprised that they cleaned the inside of my car and it made my day! I will come back for all my auto body repair needs (Hopefully won't need anymore anytime soon though). I will recommend Twin City Auto Body to all of my friends and family.
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October 2022 by Julie Hartmann
Needed body work done after a crash. They kept me informed when my car was in the shop. Worked hard on finding parts for my car. I came back with a problem with my headlight from the wreck, they said they would find me one. They knew my car and me when I would call. They were great to work with.Services: Body & Trim
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October 2022 by Beverly Robbins
Twin City Auto Body has been servicing our auto body work for many years. They do high quality work and are pleasant to deal with. Never any problems thus far and guarantee their work. AA++
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April 2022 by Chasey Jackson
Exceptional customer service! Repair work to vehicle was top notch and the bonus car cleaning post repair was most appreciated. Will definitely be referring this establishment to friends! Big thanks to the staff at Twin City Auto Body!Services: Body & Trim
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April 2022 by Karen McCarthy
Great service. Great work. Really happy with everything.
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October 2021 by Angel Foster
I cant say enough good things about my experience at Twin City Auto Body. My car was involved in a storm. I dropped it off on a Monday evening and it was ready by Thursday evening. They made the car look brand new inside and out!!! Everyone was extremely nice and made everything about my experience so great!
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October 2021 by Bonnie Cannon
I highly recommend Twin City Auto Body for any needed body work and paint jobs. They go above and beyond to ensure customers are satisfied. My car was cleaned inside and out when I picked it up. Their work is meticulous.Services: Body & Trim