Mace Supermarket is a family-owned grocery store that has served Cuba and surrounding areas for over 55 years. Customer satisfaction is their top priority, and they appreciate every shopper. The supermarket has a well-stocked inventory and offers a full-service experience, including a deli known for its good and fresh food. Many customers praise the staff for their kindness and positive attitudes, especially highlighting one young employee for his helpfulness and professionalism. However, some reviews mention issues with customer service. While several employees are noted for their friendliness, there are complaints about rudeness from some staff members, which detracts from the overall shopping experience. The store is clean and organized, but some shoppers feel prices are higher than average compared to competitors, which can be a drawback since there are limited alternatives nearby. Despite these concerns, Mace Supermarket remains popular among locals for its good products and service. The availability of specialty items, as well as beer, wine, and liquor, adds to its appeal. The store has a large parking lot and is conveniently located off the main road, making it accessible for customers. Overall, Mace Supermarket is appreciated for its quality offerings, though improvements in staff training could enhance the shopping experience further.
The deli is great. Good fresh produce. Friendly & helpful staff. Recommend this store
June 2024
I had a great experience shopping here, with great customer service. Brie and Tashi made me want to come back even more.
June 2024
Mace Supermarket has some of the nicest people working there. Brie, Tashi, and the others, don’t let bad or rude individuals ruin your day. You are all awesome and are much appreciated!
