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March 2025 by Derek Mark
I don't understand how as a post office you can be so incompetent that you lose people's utility bills on a regular basis within the same city that they are being mailed to/from.
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March 2025 by MrTom960
terrible post office, they can't even deliver mail or packages to the correct address, once again today, 03/18/25 they delivered my package to someone else, i don't know who has it,
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February 2025 by Delilah Burks
I’m leaving a 1 star review (wish they had a no star option) only because NOBODY answers the phone. I called the correct number and it ALWAYS rings, no one answers.
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January 2025 by Robert Bouse
Very poor service have not received my mail for two weeks cost me fourtydollers do to not receiving my mail on time
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January 2025 by Mary Flint-Stroup
THANK YOU CARRIERS..
during this impossible weather..THANK YOU CUBA POST OFFICE
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December 2024 by Buddy Rose
My parcel should have arrived 2 weeks ago and somehow it has turned up at this USPS office, even further away from the last stop, and clearly a small town, not a central hub!!
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December 2024 by Sean Bonner
After 13 years of getting mail in a custom mail box I get a letter saying it's not been approved by the postmaster.....and if any questions contact said post master that you can't even read the signed name of on the note.
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September 2024 by Star Light
It depends on the delivery person but you might get good service, strange delivery time or just half your mail
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August 2024 by Mystic
Friendly staff and carriers. Thank you for delivering all of my packages and, of course, my mail.
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July 2024 by Mystic-WTF
Friendly staff and carriers. Thank you for delivering all of my packages and, of course, my mail.
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July 2024 by Cheese
They take way too long to deliver the mail. I've been tracking my orders and it said it was out for delivery before 9am. It's now 5pm and I still don't have my mail
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April 2024 by Elvard Davis
Ordered products from Amazon on March 16th. It's April 4th, still no package. After the package arrived in Springfield MO on March 30, it traveled to Columbia MO, then St. Louis MO, then back to Springfield MO, then back to St Louis MO, then to Rolla MO, then back to Springfield MO. It was scanned 14 times during the period between March 30 and April 3, just to end up where it started. I called Cuba PO on April 2 and was assured by someone in management named Michelle that the package would be delivered the next day. Obviously her assurance carried as much weight as the USPS commitment to customer service. I am a retired letter carrier with 25 years service, and during my stint I witnessed the downward spiral of the USPS, sacrificing quality mail delivery for the promise of bonuses given for worthless ideas promoted by management. The current state of affairs in the USPS is no surprise to anyone who worked there the past 40 years.
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February 2024 by happy pillz
If you find it challenging to handle customers effectively as a manager, I recommend exploring other job opportunities as I see a bunch of one star reviews about management. It's perplexing that a government employee advised a local customer from a small town to provide ID, despite being aware of previous visits and package not requiring a signature. When questioned, you couldn't provide a satisfactory answer and suggested that if she didn't have her green card, she should leave. Witnessing this is was very uncomfortable for me as a customer as for this is the only usps in Cuba. This assumption about a person of color not having proper documentation is inherently racist.
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February 2024 by Amy Tyree
Extremely rude and racist, asked for ID when they normally never do, the package did not even require it to be signed. When asked for the reason they did not provide one. When confronted on the whether they asked for ID was due to racism, they became extremely defensive and said if I don't have my green card that I better leave otherwise, they'd would take care of it.
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December 2023 by TR Murphy
we haven't been getting part of our forwarded mail ! personal property tax sent back to the collectors office.
