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July 2023 by Jack Bowder
Emiley set up my account and she was very knowledgeable and helpful. Jaycee and Shelby were super friendly made me feel at home. All staff was kind ,helpful, and friendly
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November 2019 by Donna Freeman
Great service Every Time!
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May 2018 by John R.
I have been a customer of Midwest bank centre for over 10 years and would not go anywhere else. I like the fact that you are treated as a person not a number. If I had to change one thing it would be to upgrade there computer system. When calling customer service you always get a real person and they do there best to fix your problem. I would not go anywhere else
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April 2018 by Jamie C.
If I could give zero stars, I will. With the exception of Michelle, every single person my mother dealt with for her loan was terrible at their job. Their underwriters are a freaking joke. It's like they found children outside and asked them to do it. For a simple loan that should have taken a few weeks tops, it took months! She gave them all of the needed paperwork and then right before the loan was to close (again, months later) then they just realized they needed one more thing. That one more thing was going to take another week to check over! Are you kidding me?!?!?! The worst part, she called the branch manager to complain and that freaking forward refused to take her call or call her back. That is literally your job. Every underwriter and the bank manager deserve to be fired. I will be loudly proclaiming their terrible service to everyone and I hope they lose their jobs. Michelle, you're the only competent one so you should seek employment elsewhere!
