-
December 2023 by Kelly
Don't get me started on T-Mobile, nothing but issues. That said, the staff at this location were amazing, knowledgeable and friendly. Excellent customer service.
-
June 2023 by Liz DeCamp
I'm definitely not one to give reviews. But, Mason definitely deserves a shout out! He was extremely helpful and super knowledgeable when answering the questions I had.
-
June 2023 by Salena Tackett
After having the worst experience at Festus t-mobile, Desoto definitely made my whole day and weekend so much better! Mason was extremely helpful and very kind, and Michael really went above and beyond normal customer service. I will never go to another t-mobile location again. They are by far the best
-
June 2023 by Linda T
DeSoto T-Mobile helped my daughter and I with her phone that was supposed to be a simple warranty exchange at the Festus location (see my zero star review for them) Thanks everyone at DeSoto T-Mobile for knowing what customer service means.
-
June 2023 by Luke Morgenthaler
Always great service
-
May 2023 by Dick Holland
Went to this store to upgrade my phone, they didn't have the phone I wanted so they sent me to the festus store. Festus ordered a phone for me no problem. When I went back to DeSoto for help setting my new phone up they said they couldn't or refused to help me because I didn't order the phone through them. So I had to drive all the way back up to festus where there was another customer with the same exact issue with DeSoto. Will be driving to festus from now on. DeSoto has lost itself a customer or two for that matter.
-
January 2023 by Ryan Montgomery
Great staff and awesome location. So happy that we have a store closer to us
-
January 2023 by Brandon Jones
Best customer service!
