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October 2023 by stephanie
went in for a pair of jeans bc i have almost no decent pairs of jeans that fit anymore & wasn’t sure what size to get or anything. Maddie was SO HELPFUL and friendly & helped me by finding me tons of jeans in styles i was looking for and helped me to find my size and length of jean i liked=) she made the whole experience so easy. i didn’t find EXACTLY what i was looking for today, but maybe i will next time or at least i know my sizes now so i can always order online. Thank you so much Maddie!
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June 2023 by Mike B
Amazing customer service. Angie was super helpful
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December 2022 by spags21
Helpful personell. Products in stock. Easy store to find items in.
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September 2022 by B C
Always great selections on the newest trends of clothing. Staff is always friendly and helpful
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July 2022 by Pat Sheahan
Great customer service!!Thanks Matt
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June 2022 by John Moses
Love the shirts but pants are pricey and missing enough material to be half off... I don't want my pants half off, but if you got $160.00 then all power to ya.
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May 2022 by Dova Kasden
Great store to find jeans that fit!!
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April 2022 by Kathy Nance
Love the store bit so dang expensive
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April 2022 by Lauren Kennedy
I tried on like four different pairs and Matthew was so helpful the whole time. None of the ones I tried on worked for me, but Matthew suggested the Wrangler flares based on what I was looking at. He helped me order them to my house in a different size, and it was a overall a really great experience :)
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April 2022 by Jennifer Bucchirie
My boyfriend was looking for some jeans and after a terrible experience at another store we were very happy with the experience at this store all employees were super friendly and helpful would definitely shop here again in the future.
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January 2022 by Nastassia Khadasevich
This 5-star review goes to Abbey. She went above and beyond to make sure I found a perfect jeans. Thanks to her, I walked out with pair great jeans and couple sweaters. It will be great, if store manager admit such a great sales associate.I been in Buckle stores at other locations (Mid Rivers Mall, Galleria Mall), sales associates there were not interesting in selling or helping customers.
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August 2021 by Mike Finklang
Friendly staff and some product you can only get in store!
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July 2021 by Rachel E.
I typically don't review chain stores, but the customer service at The Buckle is above and beyond fabulous! I visited this store a few times to purchase two pairs of jeans. The first visit, I was assisted by an amazing rep that helped me with jean selection, and fitting; she was so helpful, patient, and kind. The second visit I dropped off a pair of jeans for altering that I had shipped to my house. It was a different rep, but once again, there was the same patience and kindness. Fast forward month to today, I picked up the last pair of jeans I dropped off for alterations, and the rep was once again, nothing short of wonderful! I explained my jeans were probably long overdue to be picked up, but she went in back without hesitation, the rep reappeared with a smile and my jeans. I felt bad that it took me so long to get back to the store, but The Buckle treated me remarkably each visit. Now, here's the reason for four stars versus five. The jeans are very comfortable, but very trendy. I really need a "nice" pair of dark washed jeans, and The Buckle was unable to deliver. I know it's the current style, but I just need dark washed jeans without holes or bling.
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July 2021 by Pvt. lunchbox
Had what I was looking for. Pricy, but that’s why it’s in the mall.
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July 2021 by Barb Berger
The store just drew my daughter in for a new outfit on the way to the bookstore. Buckle jeans make her day.
