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March 2024 by Hannah Lighthouse
I went into Fleet Feet to look for new shoes for work. Steph helped me find the perfect shoes for me to help me make it through my 12 hour days. She was so nice and respectful and walked me through the whole process and took my input into consideration. She helped me find just what I needed. I will definitely be going back!
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March 2024 by Erica Beckett
I always have a great experience at Fleet Feet. They go out of their way to get you in the best shoes possible. They have made such a difference in my comfort. I stand on concrete for work 50 hours per week and the only reason I have remained pain-free is this company.
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March 2024 by JoAnn McCarthy
Great experience. I waited way too long to go. Great sales person, thorough and no pressure. I did have to wait for my shoes to be shipped to the store since the color I wanted was not in stock.
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March 2024 by Tarah Gaffery
Ray was incredibly helpful, knowledgeable, and super nice! It was a pleasure working with him to get my feet in good shoes meant for the personalization of my feet. He got me up and back on the walking trails comfortably!
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March 2024 by Tyler Hannegan
First time ever going into Fleet Feet and getting the whole "fitting" done. Kayla who works there was absolutely great. Being a runner herself you can genuinely tell that she cared about the outcome I wanted to have after complaining about being on my feet for 11+ hours a day. 10/10 would recommend setting up an appointment with them and trying out what they have to offer. Left with two new pairs of shoes and inserts. Very impressed.
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March 2024 by Robert McKim
Customer service was above & beyond expectations! I went in there just to browse & kill some time. The team member that helped me went beyond and helped me discover an issue that he was able to help me purchase therapeutic tool to help! I didn’t even know I needed it!
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March 2024 by Craig Williams
The Alpine Shop actually referred me to Fleet Feet and I was immediately struck by the honestly of the sandwich board sign out front seemingly designed to preempt potential frustration with the timeframes associated with the fitting process. Either that, or a very clever, subtle layer of marketing genius. In any case, I came right to the point with Ray, who greeted me just inside the entryway. I told him I was not likely to make a purchase from him today, and was only there in hopes that he could help me establish the proper fit for an online purchase from Hoka, for which I had a corporate credit as the result of an ill-fitted purchase from a Hoka retailer in Chicago. "Not a problem, let's find the right fit for you," was his response. 20-minutes later, I knew absolutely everything I could possibly know about my gait, my metatarsals, my arches, and my knees, and left the store with a confident understanding of what size and sort of shoe I really needed. I'll spend the $181 Hoka credit the company gave me to make right the bad fitting their store in Chicago had done, but I'll never buy another pair of walking or running shoes from anywhere other than Fleet Feet. Ray absolutely earned my lifetime business on that zero sale visit. Super positive experience all around.
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March 2024 by Rhonda Mcgarity
I was very impressed with the associates there. They were very knowledgeable and very very helpful.
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March 2024 by Christina Salmo
Julia was great at Fleet Feet! She was very knowledgeable in helpful me decide what shoes would work best for my everyday and then for working out. I will defiantly be back to visit when I need another pair of shoes.
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March 2024 by Joseph Kinealy
Except for price very quality products and exceptionally professional and caring staff.
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March 2024 by Beware of Darkness
I had an amazing visit to this location this past Saturday. I've just gotten into running in the last 6 months, and I came in to purchase a couple of pairs of shoes to start building out my rotation.One of the newer employees got me scanned and measured while I waited for one of the experienced workers to help me. I was treated to fabulous customer service by Bethany. She was super patient with me while I asked questions and tried out multiple pairs of shoes.They had a treadmill there, so I was able to lace up and test out the shoes to make sure they felt good before I left the store with them. Thanks to Bethany's help, I selected the Hoka Bondi 8 for my easy run/training shoe and the Saucony Endorphin Speed 4 for my speed/race day shoes. I love them both so much!I highly recommend this location. Bethany was an all-star, and if the other workers there are as good as she is, you won't be sorry. It was a great first experience buying running shoes.
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February 2024 by Joe Stirmlinger
We are walkers not runners so having shoes that fit are really important for not only our feet but knees, hips and back. Ray did a great job of explaining and demonstrating the benefits of properly fitting shoes. We were not rushed or pressured into buying anything. Prices were competitive with online prices for all products we purchased.
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February 2024 by Jeff Ponder
I was having some severe foot pain issues with skating and running. Even though the problem mostly comes with skating, Fleet Feet was able to help me with the proper insoles and lacing techniques that could help with the foot pain. They ran me through some foot measurements/tests (took about 5 minutes) and they found insoles that helped tremendously! I have skated a few times since and the foot pain is gone. Thank you to the entire team, but especially the young lady who clearly knew her stuff and was extremely insightful!
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February 2024 by hudson seegers
Awesome staff and experience.
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February 2024 by Andi Granich
Erica was wonderful, patient and sure knows her stuff. I felt better immediately and I hope this planter facitis goes away soon. I found our more about my feet in 20 minutes, than I ever did by numerous visits to a podiatrist...will definitely go back...thanks so much Erica. Andi
