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May 2023 by Jody Parrish, Realtor with The Parrish Team
I accidentally left my drivers license at the drive-through. One of the employees chased me down in the parking lot to give it to me. Exceptional service. Thank you.!
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June 2019 by Patti Montgomery
Kendra is awesome, she is always there to help! I give her an A+. She always come thru (notary, safe deposit box, money transfers, questions on my account). I have been a customer for 6 years now. I know she has my back.
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July 2017 by Jennifer Bell
I have been sitting in the creve coeur branch for 45 min waiting to be helped. Meanwhile the girls behind the counter are chatting about everything under the sun. Apparently, there is only one worker who is able to do anything above and beyond a typical deposit/withdraw. I have watched the girls behind the counter turn away multiple customers because of this one guy being busy. The specialist is opening up an account for a new customer. Meanwhile all I want to do is withdraw all my money and switch banks after this experience. I highly suggest corporate rethink their customer service model.
