Lush Cosmetics at West County Mall is a store known for its fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and more. The staff is consistently described as helpful, friendly, cheerful, kind, sweet, and knowledgeable, often going above and beyond to ensure positive interactions. Employees are noted for being patient and helpful with specific needs, such as finding products for scent sensitivities, and for offering knowledgeable recommendations during exchanges. The atmosphere is awesome and fun, with a playful environment where customers enjoy the music and displays. Many reviews highlight delightful extra touches, such as receiving free samples or a freebie with a purchase. Customers love the products, noting how their skin loves them and enjoying the scents at home. The store is considered one of the best in the mall, providing a very cute and enjoyable experience that makes it a delight to visit.
Ariana was super helpful! She put a whole set of skincare for me and my husband. Ask for her if you stop by the west county mall location.
June 2025
Jack (the snack that smiles back) was absolutely phenomenal! He was incredibly helpful, kind, and was one of the only employees who even asked if we needed help while shopping. Jack was knowledgeable and friendly and greeted us with a smile! Really enjoyed our experience because of Jack!
May 2025
jordan was extremely helpful! came in twice within a week and was remembered.. awesome selection, friendly staff!
