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January 2024 by Sophie Theiss
Bless these techs! My battery died and this store was the only one with my battery size. They were able to fit me in and get it replaced quickly and also helped me with the warranty of the old battery that I also bought from Sam’s. With the warranty, I was able to get the new one completely covered because it went bad (cold weather). When I called, apparently it goes to a call center and not the main store but even the call center was able to tell me this location had my battery size. Overall, very happy with the experience ??
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November 2023 by John K.
I like that they have what I want. Great selections and great prices. The Scan and Go feature should be an option at every retailer because I strongly dislike waiting in line to checkout. Their app is top notch. I love saving money.
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October 2023 by Christy C.
Sam's club is great, it's has all your grocery needs and household needs I'm bulk. The prices are very reasonable.
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August 2023 by Bre S.
Worse Sams Club I've been to. Club pick up order take over an hour to get after you check in on the app. Membership desk no one picks up. No one in the club has walkies on to communicate with each other. THIS CLUB needs a visit from home office bad. I understand being short staffed but if it's then bad they shouldn't offer service they can not fulfill. Ask anyone a question about anything they are confused or don't know how to answer and don't know how to figure out a solution. Employee needs better training and direction from their managers and company.
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July 2023 by Ann S.
Picked up my curbside order. I use curbside because I take care of my dying husband and it saves me time. Associate was rude, sighing, and threw things in my vehicle. Had chemicals and food in the same box. Left without a word at all. When I reported this to management, they said there had never been complaints about this person. They said they would review camera to "see if aim telling the truth". I happily told him to. Sam's has not responded. It's been over a week. My plus membership is up for renewal. I will be trying Costco.
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July 2023 by Carl T.
Well, it seems to be that nobody from Sam's club can help me withmy poblem. And The Thing was bought from you guys. And you're not wanting to help me because you keep saying you can't. You can't, so don't worry about it. I'll take care of it myself and may end up going somewhere else. Your customer service is horrible. I will be leaving another comment. And you couldn't or wouldnt help me , which one it was for sure I don't know because you wouldn't even answer my phone call. Maybe this is a sign that you don't want new customers or atleast you don't want me as a customer and that I should just go to Costco. And as im getting this promotion code as a reward from my medicaid insurance provider so I can get healthier foods such as fruits and veggies. So now I feel like because I am poor and on medicaid that Sam's club has prejudice against me for being poor. And I really want to give a zero but it wasn't an option
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April 2023 by Daniel C (Mr Brazilliant)
I guess the phone is broken. ...
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April 2023 by T Yancey
Nice people and good customer service. However, when I picked up the vehicle the yellow air pressure light was on. The technician told me it would go off automatically after I drive the car around. I knew this was not resetting the light. As a result, I questioned did they perform the service correctly with a response like this. When I came back from riding around and it didn't go off another technician was able to reset it. In addition, they detected several stem sensor issues, but this should have been detected during the rotate and balance service and it wasn't. It was after I came back.
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April 2023 by Mr Brazillian (Mr Brazilliant)
I guess the phone is broken. ...
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February 2023 by Mikayla T.
My favorite Sam's location! Often pick up the sushi platters for a cheap and easy dinner. The layout at this Sams is easy to use and convenient. The only downfall is the long gas lines! This location is always popular!
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December 2022 by Cassandra S.
From the customer service to the electronics department to the Samplers I always have the best interactions with all the staff at Sam's! I typically only come for dog food. However, I have a couple sets of the scan and go option. I used to dried going to Sam's Club because the lines are always so long but now, as I'm shopping, I can scan the items that I am purchasing and then when I'm done, I hate complete purchase, and I'm able to walk right to the door have them scan my receipt on my phone and leave it has made my experience and see him so much more enjoyable, and pleasant. I will say if I ever have an issue looking for anything there's always a staff member around and they have no problem with helping me and making sure I find exactly what I am needing or looking for!
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October 2022 by Jewls B.
New tires! I shopped around and ended up going to the Manchester Sam's Club tire center. They were awesome! Price was on point and the service was excellent. I wanted to keep one of my old tires, so they bagged it in plastic and put it in the back for me. You get your first rotation free. You also get roadside assistance for flats for 3 years with purchase of tires at Sam's Club.
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September 2022 by Gary H Brandenburger
Beware of curbside pick up. The eggs were broken on the last 2 orders. The green salad mix contained moldy lettuce. On the most recent order, some of the items were missing and 3 items were not part of our order. Check the items brought to your car before you leave.
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September 2022 by John T Parker
Great gas prices. Good selections and good prices.
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February 2022 by Alex Eaton
Pharmacy is awesome. Snack bar is awesome. #8182 baby!!!
