-
March 2024 by Mary Bart
There are other post offices closer to my home, but I choose to drive a little further to use the Des Peres facility. The staff there have been much more personable and helpful than other post offices. As others have shared, Dottie rocks passport renewals! She carefully reviewed our applications today, stapled our checks to the appropriate spot on the form, and told me when and how to check on the progress of our renewal. Thank you Dottie!
-
February 2024 by puppie Dawg
Always slow, slow, slow.
-
January 2024 by Jennifer Smothers
My daughter and I went to the Des Peres Post Office to renew her passport. We didn’t have an appointment but Dottie went above and beyond to still help us with the process. She was incredibly kind and thorough. Des Peres Post Office is lucky to have such a wonderful employee.
-
July 2023 by Faith Whatley-Blaine
Worked with Dottie to renew passports and she was incredibly helpful. Answered all our questions, assisted with paperwork, and knowledgeably guided us on the best path.Great employees and location.
-
June 2023 by brendan burke
My fiance and I went to send in our passport information and we fudged the paperwork. We worked with Dottie and she was the absolute best. She was extremely patient with us and helped us right what we messed up. Highly recommend working with them here
-
May 2023 by Carl Hengen
First Lady who helped me was great! After getting everything together however I had to switch to Dottie as the first lady was now busy. Dottie was very unprofessional, brushed off my questions, rushed me through, and had 0 interest in helping me further with a rude demeanor. Retraining may be required. Kudos to the first lady wish I caught her name.
-
April 2023 by Elizabeth Blair
I usually come here to send my packages for my small business. Every time I come in the clerk had an attitude or just ignores me but talks to everyone else. There is usually 1 or 2 clerks working every time I'm there. Don't come to this one if you have a small business because they judge and are rude. I rather pay more at Office Max than deal with how I'm treated here.
-
February 2023 by Nata Ginay
I am always happy to do business with this post office. The staff is friendly, polite and resourceful. What a difference comparing to Kirkwood post office!
-
May 2022 by Suraj Reddy
Went for my twin children’s passports. The two ladies were very efficient and friendly. Inspite of going with two toddlers , the staff was patient. Very smooth process. Thank you USPS Des Peres.
-
April 2022 by Anela Kavazovic
Usually I have great experience here and staff are nice and polite, this review is for their Menager, one that was working on Saturday 3/26/22, short hair. I am dropping off my packages all the time and I need receipt since I own small business, it was usually my drop off routine, waiting in the lane, Menager asked me are you just dropping off, I said I do but I need receipt, she said you can scan it on kiosk it’s the same, I said it’s not I need receipt from them, she insisted it’s the same and was very rude. Message to you once you go and scan something on that kiosk and see what it says in tracking information then you can tell me if it’s the same or not! You have to understand that I sell some valuable stuff and I need it to be scanned inside by you guys because everyone can scan on the kiosk and say I shipped it and take packages back! When you scan on kiosk it says “ it was scanned on kiosk and expecting to be scanned by post office staff”, and it takes longer for sure for you guys to scan it and have it out off location. When you guys scan it it says, “it was drop z so off in your location and you are in possession”!. But to be even more crazy other lady was scanning those packages for me and Menager was talking about me to other worker, whispering how she is right and it’s the same. I turned and said”you know I can hear you right?”! It is sad that you are Menager obviously you have no idea, you are the most arrogant and disrespectful pearson in there! Please go and learn how to be polite and learn from your other workers because they are amazing and nothing like you! I wish I knew your name but i will make sure I ask that next time I am there!
-
December 2021 by Erika W.
Why am I given a massive attitude every time I walk in here? Why do the employees have such horrific attitudes and act like the customers are bothering them?
-
June 2021 by L B.
I went here to get my passport and the experience was way easier than I expected. I was helped by Rebekah and she was so nice and helpful, plus when I was trying to find where to park, one of the mail delivery ladies in her truck went out of her way to help me. I would definitely go to this location if you need any services!
-
May 2021 by Michelle L.
At one time the Des Peres Post Office was my local office and I have always had an affinity for it and its employees. It's a friendly and efficient place. Sometimes it's a little cramped due to close quarters but it gets the job done. When I used to frequent it I sold a lot of merchandise online (these were the days before you created the postage yourself) and they were always so nice. Many of the same employees are still here. I will be back!
-
December 2020 by patricia kinder
After receiving VERY poor service from the Kirkwood branch (for years) I decided to try the Des Peres location. What a difference! Prompt courteous service (with a smile) I will always use this branch in the future!
-
September 2020 by D C
3rd time now my mail and money orders purchased at sent from here have been lost. Then they want to charge a $6.25 fee to look for it?? Why the hell would I pay to have you look for something you were paid to do the first time???
