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November 2023 by Gemma C.
I went in last minute to find clothes for tonight and Tasha we above and beyond to help me I only had to give her my vision on how I wanted to look and she delivered. Thank you Tasha I will be back
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October 2023 by Allyssa Hoffman
Meira helped me while dress shopping and she was very nice and even gave me opinions on the wedding guest dresses I picked out.
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September 2023 by Megan Henage
Terrible customer service. Arrived at store 20 minutes before closing and I I was greeted with is “we are closing in 15 minutes.” Found some dresses to try but the store clerks had already closed two dressing rooms while there was a long line to wait to try items on. 10 minutes before the store even closed they told me I was not allowed to try anything on and we had to leave.
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September 2023 by Megan H.
Arrived at the west county location at 7:40pm on 9/22. My daughter and I were shopping for a dress for her homecoming. We were greeted with "we are closing in 15 minutes" with a snotty tone. My daughter really wanted to try on some dresses so we quickly found a few to try on and stood in line for the dressing rooms. There were about 6 dressing rooms, but the staff had already closed/blocked off 2 of them even when 4 people were waiting in a line ahead of us to try clothes on. We waited in line for about 10 minutes, then a clerk walked up to us and said we couldn't try anything on because they were closing. This was at 7:50 with 10 minutes left to closing. I asked why we couldn't use the 2 dressing rooms they had blocked off and she replied that they closed those already. Had they been open, everyone in line would have been able to try on the clothes before the closing time. Very rude customer service. It was clear the clerks had no care for those shopping, they just wanted to close the store early. I won't be shopping at this store again.
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June 2023 by Victoria Ruiz
Pearra I helped me with my whole outfit customer service 10000/10
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May 2023 by Britt Dan
West county ladies are the most helpful and positively uplifting gals I've ever seen in a Windsor store! So helpful picking out my dresses, definitely my favorite store so far!!
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May 2023 by Tina Rodriguez Dell
Cute dresses, cheap prices. Staff is okay. Can be difficult to get help sometimes.
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January 2023 by Chet Harris
Fast fashion at fast forward speeds! Always fun to go in here with my girls!
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November 2022 by Kayla Horton
I went to Windsor today looking for a dress and Faith and the other woman working were amazing. They helped me find every little thing for my outfit and even helped me tie my dress.
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October 2022 by Ary A. (ary.monet)
My two friends and I were in the line for the dressing room and when we got to the front, the woman tried to accuse us of jumping. (We’re the only black females in the store) Then when we got to the dressing room she told us we weren’t allowed to do swap-outs because the line was too long, but she allowed other girls to come in with 6 dresses. My friend only had two, and tried to swap one out. Their customer service was poor and seem racially motivated.
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September 2022 by H Copeland
They spray the changing rooms with so much lysol that my throat is in pain 8 hours later still. The doors go floor to ceiling and are kept shut so there's no ventilation. All the people back there were constantly coughing from the fumes.
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September 2022 by Grace Thurmond
The girls at the register were absolutely horrible to my mom today, all while refusing to correct a mistake that they had initially made. I live out of town and went into this particular store in May of this year to find a dress for a wedding. I couldn’t even wear the dress upon arrival at the wedding because the employee forgot to take the security tag off of it. I’m finally back in town visiting and my mom offered to take the dress back to have them take the tag off (with the receipt and bag that came with the purchase) and the girls behind the register laughed at her and mocked her while accusing her of stealing the dress. They were making faces at her and literally laughing in her face while she was visibly upset. I loved this store and shopped here online and in store while I was able, but after today I won’t ever purchase another thing. I’ve never written a bad review, but I’m fuming after hearing about how terribly they treated my mom there today. Do better.
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August 2022 by HA Hediger
They spray the changing rooms with so much lysol that my throat is in pain 8 hours later still. The doors go floor to ceiling and are kept shut so there's no ventilation. All the people back there were constantly coughing from the fumes.
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March 2022 by jr how hard is it to attach jr
The Lady in charge of the fitting room needs a personality adjustment.
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January 2022 by Rachel Gunn
I guess they were closing early and the lady in front screamed at me twice we are closed we are closed. That’s fine. They close early but they have to scream at customers rudely? Seriously you need to get nicer staff.
