-
December 2022 by MJ
Avoid shopping at Joe’s New Balance Outlet. Terrible customer service and overall experience with them.
-
October 2022 by Mamie Dixson
I like their varieties of sneakers
-
July 2022 by Joshua Flores
Joes New balance outlet, has horrible customer service telling their customers to pay for return shipping wait days or a week for money to return to the bank and repurchase the correct shoe online! Just for an exchange! This is a very outdated process that takes forever. What's the purpose of calling customer service if they are going to tell you they're sorry that's their policy, and customers have to pay for return postage and place another order online for the correct shoe size. Joes New Balance Outlet you can send paid postage to the customer's email it's not hard to do, it's part of having a business! It sounds like the customer is doing Joes New Balance Outlet customer service JOB for free! It's a shame I really loved this website and bought a lot of shoes, but never again I will not take another chance to go through this outdated process again. Joes New Balance Outlet will TAKE a chance to LOSE their customers on a price of a RETURN POSTAGE!!!
-
September 2021 by Kristle Bishop
HORRIBLE CUSTOMER SERVICE!!!!!I called the this store regarding a purchase that I needed to return and spoke to 2 different representatives that where completely useless. I don't recommend purchasing anything from this store due to the hassle that I experienced trying to return a item.Both of the representatives that I spoke with could not confirm anything regarding my order and gave me the run around by placing me on hold for long periods of time. I stated the address that the purchase was sent from and they stated it was correct but could not pull up my order and stated that the order number wasn't the right one after reading it off of the box from which it was shipped from, which is the address on the box. This place is horrible and completely unprofessional!! Not even worth the star I had to give to review them!
-
September 2021 by Travel Wize
Drivers: Alot of space. No overnight parking
-
August 2021 by Traytray
Drivers: Alot of space. No overnight parking
-
April 2021 by Tameka Brown
I’m a security officer here and it’s the best job post ever
-
February 2021 by Shalinda Rose
Great deals
-
January 2021 by Jonathan Wren
Buyer Beware!The prices are great but if you happen to need a return they are extremely difficult to work with and won't pay for the return? Is a shoe a little too big? Too bad for you. Does the shirt have a small rip? Too bad for you. Does the item not fit? Too bad for you.
-
November 2020 by Da Ye
fast unload
-
February 2020 by LMF
HORRIBLE Customer Service. No way to contact them except an 800 number. I travel alot and have an international phone which is not permitted to call toll free numbers and it is insane that this place has no other way to reach them. I tweeted and messaged on Facebook but noone responds. They have $145 of my money and cancelled an order immediately after I placed it stating the payment was declined yet I have thousands of dollars available on the card and the bank approved the transaction. I have ordered many timed before and this is just plain rediculous that I can't speak to anyone
-
October 2019 by Bryan Dressel
Excellent delivery service. Wide variety of shoes and aparrel
-
November 2018 by Danielle Henderson
My husband works here
-
May 2018 by Dilshod Halilov
Acelent
