Numotion is the nation's leading provider of Complex Rehab Technology, improving lives by enabling greater independence with medically necessary, configured mobility products like wheelchairs. Reviews highlight both positive experiences and significant challenges. Many customers report amazing, very positive experiences, feeling mobile and independent with perfect equipment. They note that some representatives are kind, courteous, a joy, thorough, and give good advice, showing true care and being helpful, amazing, and so helpful. Specific staff are praised for having compassion, empathy, and a great heart, being quick to follow up and answer questions, which prevented order cancellations.
However, the process can be difficult. Communication between offices and insurance companies can cause months of added stress. Customers report issues with follow-up, sometimes feeling that promises are not kept, and explain that calling can result in speaking with someone rude, though attitudes can change. The need for clear explanations of expectations to new patients is emphasized. While the quality of the chair is often noted as sturdy and helpful, some configurations may require uncomfortable modifications or additional out-of-pocket costs for ideal comfort. Delays in approval, ordering, and assembly are understood, but the overall experience varies greatly depending on individual staff interactions and insurance complexities.
Rob delivered my husband’s brand new Quantum wheelchair today & put all the additional final parts which needed to be done with my husband in the chair. Some Final parts are done at delivery so they are in the perfect spot for the chair owner. Rob did a great job making sure my husband was comfortable in his chair.
September 2026
We really enjoy having Numotion as our accessibility provider. They are very professional and knowledgeable. Thanks Corey and Ryan for all of your help.
September 2026
Kyle was friendly and knowledgeable! He showed me how to break down my Numotion Mobilize Wheelchair in 3 easy steps! He also told me how to charge it; and how to use it manually in case it dies or shuts down on me! I would recommend Numotion to everyone in need of a comfortable, reliable mobilize wheelchair!!!
