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December 2020 by Chris Brown
This is the BEST bank and BEST group of gals I've ever dealt with. They are friendly, they make me feel welcome ALWAYS!!!! Ive only lived here going on 4 years and they have never treated me like an outsider. When I first moved here I banked at Banterra. THE WORST EXPERIENCE EVER!!!! The woman who was the branch manager was AWEFUL!! Ive left there on several occasions and even though I had DIRECT DEPOSIT she would make me wait sometimes 4 days before I could have it. My stomach would be in knots knowing I had to go up there. Finally I couldn't take it anymore and someone reccomend Citizens Bank to me. Was THE BEST decision I made moving there.
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August 2019 by John LaValle
Have always helped me any way they can. Great staff.
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July 2017 by Mike D.
Citizens Bank is the worst bank ever. I had an account with them and when I closed my account I had $4.50 left and they actually stole my money that I had left in my account. Also they decreminate against mexicans and they don't even call to see if a out of state check is fraudulent or not. If you have an account with Citizens Bank I suggest that you close your account with them in East Prairie, MO and Charleston, MO. Thank you.
